Darrell Herbert | Page 13
Finance Manager
Brilliance Honda of Crystal Lake
680 W Terra Cotta Ave
Crystal Lake, IL 60014
Dealership Experience
26 yrs, 7 mos
140 Reviews
Write a Review140 Reviews of Darrell Herbert
January 06, 2022
This was by far the best car buying experience I have ever had. There are no games, gimmicks, or high-pressure sales tactics. The support after the sale is second to none! Have bought several vehicles ever had. There are no games, gimmicks, or high-pressure sales tactics. The support after the sale is second to none! Have bought several vehicles from Brillance and the experience gets better and better. More
Other Employees Tagged: Megan Deters, Thomas Keefe , AJ Sweeney
December 21, 2021
Staff is always friendly, helpful and easy to deal with. Pricing on their vehicles is always reasonable and good. Pricing on their vehicles is always reasonable and good. More
Other Employees Tagged: Evan Medsker , Warren Choe
December 18, 2021
Jay & Darrell made my experience very pleasant! It was a very smooth going process. They were both very nice & answered all my questions & communicated well. I am very satisfied and happy with my new car :) very smooth going process. They were both very nice & answered all my questions & communicated well. I am very satisfied and happy with my new car :) More
Other Employees Tagged: Jay Hawkins
November 23, 2021
Eva, Warren, and Darrell made the trade in and buying process super easy! Brilliance Honda is a great dealership and I highly recommend using them when looking to purchase a vehicle. process super easy! Brilliance Honda is a great dealership and I highly recommend using them when looking to purchase a vehicle. More
Other Employees Tagged: Eva Gagliardi, Warren
November 19, 2021
Hector was amazing. We didn’t feel pressured at all. We went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write went in just to test drive a CRV, and honestly weren’t ready to buy yet. But this car had everything we wanted so we purchased it. I waited to write this review because I wanted to see how we were treated after the sale was complete, but Hector still treated us like a valued customer. Darrell was also amazing to deal with. It was honestly the easiest car experience we have ever had. The follow through on IOU’s have been top notch as well. I highly recommend this dealership as they treat you like family! Thank you Hector! More
Other Employees Tagged: Hector Arroyo
November 09, 2021
Leased a second CRV in early November. Jay Hawkins was great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously h great to work with even though new inventory was a week to week basis. Test drove a '22 CRV just to make sure we liked that same model (previously had a '18 CRV). Our new color and model were in the dealership one week later and we were in and out in about 2 hours. Great dealership and great people. Thank you. More
Other Employees Tagged: Jay Hawkins
August 20, 2021
Everyone at Brilliance Honda was great with our new Odyssey purchase. Jeff was especially helpful and so patient with all of my questions. This was our third purchase with Brilliance and we’ll be back Odyssey purchase. Jeff was especially helpful and so patient with all of my questions. This was our third purchase with Brilliance and we’ll be back again! More
Other Employees Tagged: Jeff Fournier

