Darrell Herbert
Darrell Herbert at Brilliance Honda of Crystal Lake

Darrell Herbert | Page 12

Finance Manager

Brilliance Honda of Crystal Lake

680 W Terra Cotta Ave
Crystal Lake, IL 60014

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5.0
140 Reviews

Dealership Experience

26 yrs, 8 mos

5.0

140 Reviews

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140 Reviews of Darrell Herbert

July 19, 2022

Dealership Rating
Employee Rating

Straight forward no nonsense fair dealing policies and sales people. Sales floor and service area are clean and tidy. More

by pec6036
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Megan Deters , Eva Gagliardi

Jul 28, 2022

Brilliance Honda of Crystal Lake responded

Hi Pec6036, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care! -Brilliance Honda of Crystal Lake

July 02, 2022

Dealership Rating
Employee Rating

Very easy andpleasant experience. Quick and transparent, from sales to finance manager. Love the new car More

by Jim C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Rollak

Jul 15, 2022

Brilliance Honda of Crystal Lake responded

Jim C, we are glad we could help! Thank you again for taking the time to let us know how we did. We hope you have a great day! -Brilliance Honda of Crystal Lake

June 08, 2022

Dealership Rating
Employee Rating

Robert was very honest and straightforward with selling us our car. Would buy another from him. More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun, Thomas Keefe

Jun 16, 2022

Brilliance Honda of Crystal Lake responded

Tony, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

June 01, 2022

Dealership Rating
Employee Rating

Evan was great very helpful and knowledgeable about the Honda CVR great customer service. Thanks More

by Jenlinal
Recommend Dealer
Yes

Other Employees Tagged: Evan Medsker, Vince Wadman

Jun 16, 2022

Brilliance Honda of Crystal Lake responded

Jenlinal, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help! -Brilliance Honda of Crystal Lake

May 18, 2022

Dealership Rating
Employee Rating

This was our Third purchase from Brilliance Honda. They make it easy. I would definitely recommend them if you are in the market for a new or used car. More

by Afrodog
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier

May 26, 2022

Brilliance Honda of Crystal Lake responded

Hi Afrodog, we are very happy to have provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day! -Brilliance Honda of Crystal Lake

May 03, 2022

Dealership Rating
Employee Rating

Especially during this time of new car and used car shortages, I was hesitant to buy a replacement for my 10 year old SUV. I very much appreciate the fair pricing, the absence of “add ons” by this dea More

by smithz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eva Gagliardi

May 12, 2022

Brilliance Honda of Crystal Lake responded

Smithz, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brilliance Honda Of Crystal Lake. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here! If you're ever in need of more help, please let us know! -Brilliance Honda of Crystal Lake

March 14, 2022

Dealership Rating
Employee Rating

I have bought several cars from brilliance Honda and continue to be amazed by the service. I will be back!!! More

by bor474
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vince Wadman , AJ Sweeney

Mar 18, 2022

Brilliance Honda of Crystal Lake responded

Bor474, we are so happy to read such a great review about Brilliance Honda Of Crystal Lake! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! -Brilliance Honda of Crystal Lake

February 22, 2022

Dealership Rating
Employee Rating

Pretty straight forward. No pushy sales person.Buying experience was very good from Jay Hawkins of sales to Business/Finance office of Darrell.I wasn’t pressured into getting More

by MudFlaps
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Hawkins

Feb 25, 2022

Brilliance Honda of Crystal Lake responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Brilliance Honda of Crystal Lake

February 07, 2022

Dealership Rating
Employee Rating

We were in the market for a different car for our daughter. After finding the vehicle online, we went into the dealership to take a look. We were immediately greeted with warm smiles and professiona More

by Krain
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fournier

Feb 09, 2022

Brilliance Honda of Crystal Lake responded

Krain, thank you for your kind review; we are happy to pass along your comments to the team here at Brilliance Honda Of Crystal Lake! We are always more than happy to assist you if anything else comes up. Take care! -Brilliance Honda of Crystal Lake

January 26, 2022

Dealership Rating
Employee Rating

Great customer service, Sales representatives very Great customer service, Sales representatives very polite and helpful , very professional , Will recommend that dealership to my friends More

by Jerrymstr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Calhoun, Megan Deters

Jan 28, 2022

Brilliance Honda of Crystal Lake responded

Jerrymstr, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! -Brilliance Honda of Crystal Lake

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