![Darrell Wilson at Rick Hendrick Chrysler Dodge Jeep RAM Duluth](https://cdn-user.dealerrater.com/images/dealer/19776/employees/6b6fd2c8177e.jpg)
Darrell Wilson | Page 27
Service Director
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/question-blue.png)
Dealership Experience
8 yrs, 5 mos
Industry Experience
23 yrs, 11 mos
Languages Spoken
English
318 Reviews
Write a Review318 Reviews of Darrell Wilson
November 01, 2018
Oil change The staff here r very courteous n helpful.I will b back for service again.I recommend dealership to my friends that own Jeeps.Thanks for taking good c The staff here r very courteous n helpful.I will b back for service again.I recommend dealership to my friends that own Jeeps.Thanks for taking good care of my Jeep! More
October 31, 2018
Great Fast Service Had to get vehicle serviced for factory recall airbag. Made an appointment and when arrived, I had another appointment that morning and requested if Had to get vehicle serviced for factory recall airbag. Made an appointment and when arrived, I had another appointment that morning and requested if they could help me out quickly. Service manager prioritized my vehicle and they finished in less than an hour. Many thanks! More
October 30, 2018
Unfortunately not the best. Very untrustworthy as far as mechanics and management of the service department. Several visits and several incidents to complain about to only have Very untrustworthy as far as mechanics and management of the service department. Several visits and several incidents to complain about to only have management turn their back on me after the complaints. I would never recommend anyone use the service at this location. (Exception) Cam Laskowski does well with customer service. More
Other Employees Tagged: Cam Laskowski
October 29, 2018
Service Great job! Everyone was nice and friendly and helped out! The service was also great and they explained everything in great detail on what needed to Great job! Everyone was nice and friendly and helped out! The service was also great and they explained everything in great detail on what needed to be done on the car More
October 28, 2018
Maintenance (oil change) . . . I went in for an oil change and had to wait 90 mins because the service department decided to fix a recall item with my Dodge (just a heads up a . . . I went in for an oil change and had to wait 90 mins because the service department decided to fix a recall item with my Dodge (just a heads up anytime more is being done than asked - I was late getting back to work due to the delay) More
Other Employees Tagged: Don’t remember any names
October 25, 2018
Awesome!! Very professional customer service. They took great care of me and my car. Rick Hendrick Chrysler Dodge Jeep Ram met all my service needs. I would hig Very professional customer service. They took great care of me and my car. Rick Hendrick Chrysler Dodge Jeep Ram met all my service needs. I would highly recommend them to anyone More
October 20, 2018
My experience is always amazing there I would recommend anyone there. Service is great. The people are very nice. I always come in the morning and the coffee is very good I would recommend anyone there. Service is great. The people are very nice. I always come in the morning and the coffee is very good More
Other Employees Tagged: Todd Reed, STEVE OSTROVICH , CHAUNCEY DENTON, Jennifer Gomez, RICHARD PANNONE, Kandi
October 20, 2018
Worst Car Buying Experience Ever!!!!! I bought a 2019 Ram 1500the sales team is all over the place I had theee sales associates that I worked with. I only had the key I was using when I c I bought a 2019 Ram 1500the sales team is all over the place I had theee sales associates that I worked with. I only had the key I was using when I came to trade my truck in and they only gave me one key to my new truck until I came back with the other. 2 weeks after purchasing my brand new truck the check engine light comes on and I brought the vehicle in to be check. First off I spent 65k on a vehicle and they gave me the smallest base model loner they could possible give, secondly after my truck sat in the service department for town and after being promised it will priority because it was brand new they did not touch it for two days. I came in after two days and hey told me a part would need to be ordered and they could not fix the truck at that time. I took my truck and I will be taking it to another dealer. It has now been close to a month and they have not paid off my trade in and I am getting calls daily from my previous bank about the vehicle. Rick Hendricks Chrysler of Duluth needs to tighten up as it is like a Circus in there with kids running around trying to sell cars. The customer service is terrible however the last young man that helped me was pleasant and that is the only reason they get one star. More
Other Employees Tagged: Todd Reed, STEVE OSTROVICH
October 11, 2018
Great staff Brandon makes this service department very personable and pleasant to interact with. A great wealth of car knowledge and endless cordiality. This is Brandon makes this service department very personable and pleasant to interact with. A great wealth of car knowledge and endless cordiality. This is how all staff should be trained. More
Other Employees Tagged: Brandon
October 08, 2018
BEST DEALER EVER !!! Exceptional customer service! They were so fun, energetic and made me feel like they were working for me and my best interest. I would reccomend ever Exceptional customer service! They were so fun, energetic and made me feel like they were working for me and my best interest. I would reccomend everyone to purchase from or just visit this dealership. More
Other Employees Tagged: Todd Reed, STEVE OSTROVICH , CHAUNCEY DENTON, RICHARD PANNONE, Mark Jorsling, Sharon Hester
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