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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard | Page 8

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of Dason Howard

October 09, 2025

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Employee Rating

Service was great and got it out faster than expected! Thanks so much for yalls time and hard work. More

by shanel_vanhoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Shanel! I am thrilled to hear that you had a great experience with our service team at James Wood Chevrolet Buick GMC Decatur. Your appreciation for our hard work means a lot to us. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 05, 2025

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Employee Rating

Had my vehicle for one month Not one time did I get a call Had to call my salesman to get me some answers for what the service center was doing More

by R.FORESTER
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas

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October 04, 2025

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Dason from the call in strand towing. Kept me informed from star to finish. Good job More

by ALANRAYMOLLOY2
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Alan! We're happy to hear that Dason provided you with excellent service from start to finish. At James Wood Chevrolet Buick GMC Decatur, we strive to keep our customers informed and satisfied. We appreciate your feedback and hope to see you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 02, 2025

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They took good care of us. Maybe they could’ve done a little bit better on washing my truck, but that’s alright. Lol just kidding they did a good job. Thank guys….Keep up th More

by ij27vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're glad to hear that you felt well taken care of at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback about the truck wash and will certainly keep it in mind for the future. We look forward to seeing you again soon—thanks for supporting us! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 30, 2025

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Employee Rating

Dason Howard did an awesome job as always! Oil change and tire rotation were done in about an hour. More

by johnm.curry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

John, thank you for the fantastic review! I'm happy to hear that Dason provided you with great service and that your oil change and tire rotation were completed promptly. At James Wood Chevrolet Buick GMC Decatur, our team strives to deliver a top-notch experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 28, 2025

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It was good. I’m a little concerned as to how they put 8 miles on my truck while it was there as they only had it 2 days. More

by PMBROOKS62
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I truly appreciate your experience at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you found your visit good. We understand your concern regarding the mileage on your truck during its time with us. We invite you to reach out to us directly so we can address this matter further. Your satisfaction is important to us, and we appreciate your feedback! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 25, 2025

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Dropped car off Monday morning. Was not looked at until Tuesday afternoon. Repair not completed until Wednesday evening. Had to follow up myself. Three percent charge for credit car More

by KEVGOUGH47
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience. I understand your concerns regarding the timing of your repair and the credit card charge. At James Wood Motors, we aim to provide timely service and clear communication throughout the process, and your feedback helps the team review policies and improve how customers are supported. Please feel free to contact me directly if you’d like to share more details or continue the conversation. I appreciate your understanding, and we look forward to serving you better in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 25, 2025

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Everything was done fast I will continue to use James woods for all my services needs More

by KBEAR696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that your experience with us at James Wood Chevrolet Buick GMC Decatur was fast and efficient. We appreciate your loyalty and look forward to assisting you with all your service needs in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 21, 2025

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Employee Rating

Fantastic service, will go back again! Dason did an excellent job and communicated well throughout the process More

by FRANKLIN455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Franklin! I truly appreciate your kind words and am thrilled to hear about your fantastic experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Dason provided excellent service and communication. We look forward to welcoming you back again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 18, 2025

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Employee Rating

Great customer service, easy to schedule oil changes, never had any issues after, nice waiting room. More

by gentryanastasia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Shawn Hooe

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Sep 19, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're glad to hear that you enjoyed great customer service and found scheduling your oil changes easy at James Wood Chevrolet Buick GMC Decatur. We take pride in providing a comfortable waiting area for our customers. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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