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Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard | Page 7

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
177 Reviews
4.8

177 Reviews

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177 Reviews of Dason Howard

December 04, 2025

Dealership Rating
Employee Rating

Great service and verify helpful. Was kept informed of progress throug every step. Would highly recommend More

by DWHIT007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Krystal Gipson , Paul Johnson, Patyn Whitley

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Dec 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am delighted to hear that you received great service and felt informed throughout the process at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 02, 2025

Dealership Rating
Employee Rating

Very Professional and Technical, thank you James Wood Motors!! I appreciate everything and all the hard work!! More

by NTROB121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Shawn Hooe, Bryan Stanley, David Stokes, Krystal Gipson , Paul Johnson

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Dec 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our professionalism and hard work at James Wood Chevrolet Buick GMC Decatur. It was our pleasure to assist you, and we look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 28, 2025

Dealership Rating
Employee Rating

Fast service and the staff is very friendly and professional. Cason Howell is the best. More

by ROCKING.S.2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 29, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I am pleased to hear you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Cason is indeed a valuable member of our team, and it's great to know he made your visit enjoyable. We look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 23, 2025

Dealership Rating
Employee Rating

I had a great experience with the sales department. My salesman made sure i was taken care of and the service girl at checkout was great too. More

by DAWNAMY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Amy! I'm thrilled to hear that you had a great experience with our sales department and that our team took great care of you. Your satisfaction is important to us at James Wood Chevrolet Buick GMC Decatur. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 20, 2025

Dealership Rating
Employee Rating

Dason and team were friendly and professional. What started as a little noise turned into lengthy repairs but the team was helpful throughout the whole process More

by REBECCA.HEMMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Rebecca! I'm happy to hear that Dason and our team were able to assist you with your repairs and provide a friendly and professional experience. Your feedback is greatly appreciated, and we hope to see you again at James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 20, 2025

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Employee Rating

Scheduled my 25K mi service for my Sierra AT4 Diesel. Dason got my truck in right away. Had the service work, tire rotation, fuel filter and cabin air filter replaced in about 1-1/2 hours. Great servi More

by robsimp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review, Rob! I'm delighted to hear that Dason and our team provided you with great service while taking care of your GMC Sierra AT4 Diesel. Keeping our customers informed is important to us, and I'm glad you appreciated that. We look forward to seeing you again at James Wood Chevrolet Buick GMC Decatur for your future service needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 20, 2025

Dealership Rating
Employee Rating

I didn’t hear from the dealership for over a week and even then I had to call them to get a call back. The repaid was $2700 and of that $1900 was labor to replace a thermostat. I thought it was extreme More

by bjfitz73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I understand your concerns regarding the delay in communication and the costs associated with the repair. At James Wood Chevrolet Buick GMC Decatur, we strive to maintain high standards of service and transparency. I encourage you to reach out to me directly so I can discuss your experience in more detail. Your input is valuable to us, and we appreciate the opportunity to improve. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 20, 2025

Dealership Rating
Employee Rating

Great service and great service provider. Dason was very helpful and kept me informed on everything. More

by JOHNHEHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

John, thank you for your fantastic review! I'm pleased to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. Dason truly values keeping our customers informed, and your feedback reinforces our commitment to excellent service. We look forward to welcoming you back on your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 14, 2025

Dealership Rating
Employee Rating

Was quick in getting my dignosis and resolution to what I needed to correct the problem More

by LAMAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your positive review! I am glad you had a quick diagnosis and resolution at James Wood Chevrolet Buick GMC Decatur. Your satisfaction is important to us, and I appreciate you taking the time to share your experience. We look forward to seeing you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 14, 2025

Dealership Rating
Employee Rating

Dason took amazing care of my car and kept me up to date throughout the entire experience. Mr. Stokes made the repair seamless and kept a watchful eye from start to finish. Would highly recommend. More

by BRADLEYMCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Stokes

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Nov 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Bradley! I am happy to hear that Dason and Stokes provided you with excellent service at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us. We look forward to assisting you again. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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