Dau Nguyen

eCarOne responded

Thank you, Micrea, for the 5 star review and for choosing eCarOne for your BMW X7 purchase. We are glad to hear this was one of your best car buying experiences and that Dau provided professional, no pressure support while helping you find the right vehicle. Creating a smooth and transparent process is always our goal. Congratulations on your BMW X7, welcome to the eCarOne family, and thank you for your kind words and trust.

eCarOne responded

Thank you for the 5 star review, Melissa. Congratulations on your Range Rover Sport Autobiography and thank you for choosing eCarOne. It truly means a lot to hear that your experience was the best you have ever had when purchasing a high end preowned vehicle. Paul and the entire team will be thrilled to know you felt taken care of every step of the way. We also want to thank you for being such a pleasure to work with. Our whole team genuinely enjoyed assisting you, and providing that kind of personalized, white glove experience at aggressive pricing is exactly what we strive for. Thank you again for the kind words and recommendation. Welcome to the eCarOne family and we look forward to seeing you again in the future.

eCarOne responded

Lynn, thank you for the four star review and for choosing eCarOne for your BMW 540 purchase. We are glad to hear Dau took good care of you throughout the process. Our pricing is fixed price and the additional items you saw are part of our standard package that is applied to every vehicle, and we will continue working to make this as clear as possible upfront. We appreciate your feedback and the opportunity to earn your business. Enjoy your BMW 540 and thank you again for choosing eCarOne.

eCarOne responded

Pankaj, thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. While we are glad to hear the transaction itself was smooth, we regret the concerns you encountered with the vehicle after delivery. That is not the level of quality or transparency we strive to provide. We appreciate you bringing these issues to our attention and are sorry for the frustration this caused. Your feedback is important to us, and we regret that this experience led to disappointment.

eCarOne responded

Donna, thank you for the five star review and for choosing eCarOne for your Acura ZDX. We are glad to hear the process was easy, the communication was quick, and your vehicle arrived right on time. Dau will appreciate your kind words and the trust you placed in him throughout the purchase. We understand your note regarding the nonnegotiable add ons and appreciate your feedback. We do our best to be transparent about all items included with each vehicle so there are no surprises. Thank you again for your business. Welcome to the eCarOne family, and enjoy every mile in your Acura ZDX!

eCarOne responded

Cory, thank you for the incredible 5 star review and for being such a loyal member of the eCarOne family. We truly appreciate your continued trust over the years. It is great to hear that both Ash and Dau made your Jaguar purchase smooth and enjoyable. Their professionalism and genuine care are what set our team apart. We are thrilled you continue to choose eCarOne and look forward to helping with your next vehicle.

eCarOne responded

Thank you, Ramon, for the 5-star review and for choosing eCarOne in Plano, Texas for your BMW purchase! We are so glad to hear Dau and the team provided excellent communication and professional service from start to finish. Our goal is always to make the car buying process easy, transparent, and enjoyable. We truly appreciate your recommendation and look forward to helping your friends and family in the future. Welcome to the eCarOne family!

eCarOne responded

Thank you so much, Markesha. We’re thrilled to hear that your BMW purchase experience at eCarOne was fast, easy, and enjoyable. Our team works hard to provide exceptional customer service from the moment you walk in until you drive out, and it’s great to know you felt that throughout your visit. We appreciate you choosing eCarOne for your BMW and welcome you to the eCarOne family.

eCarOne responded

Thank you so much for sharing your experience. We’re thrilled to hear that working with Dau made your Tesla purchase quick, easy, and enjoyable. He truly takes pride in helping guests understand every detail of their electric vehicle, from setup to charging. We’re also glad our finance team made the process seamless and that you found another great car for your niece. We appreciate you choosing eCarOne and welcome you both to the eCarOne family.

eCarOne responded

Thank you for sharing your amazing 5 star experience with eCarOne! We are so glad to hear that Dau Nguyen exceeded your expectations with his professionalism, knowledge, and friendly approach. Our goal is always to provide a pressure free environment with only high quality luxury vehicles, and it is wonderful to know you enjoyed the difference at our dealership. Congratulations on your Tesla purchase and welcome to the eCarOne family. We look forward to assisting you again in the future!