Dau Nguyen | Page 2

eCarOne responded

Thank you, Crystal, for the 5 star review and for choosing eCarOne, Top Rated Used Luxury Car Dealer DFW for your Tesla Model Y. We are glad to hear you had an easy car buying experience and that Dau took great care of you. Providing a professional, smooth, and hassle free process is exactly what we aim for. Enjoy your Model Y and welcome to the eCarOne family. We truly appreciate your recommendation and look forward to assisting you again in the future.

eCarOne responded

Hi Kim, Thank you for the awesome review and for trusting Top Rated Used Luxury Car Dealer DFW eCarOne with your Tesla purchase. We love the humor and we will make sure Dau sees this one. He is going to get a kick out of it. All jokes aside, your comments about his professionalism, attention to detail, and genuine approach are exactly what we strive for with every client. We are glad you had such a great experience and truly appreciate the recommendation. Welcome to the eCarOne family and enjoy your Tesla. Let us know if you ever need anything.

eCarOne responded

Thank you for the great review! Congratulations on your BMW and we are glad to hear Dau made the experience professional, respectful of your time, and efficient. One of our main goals at eCarOne, your Top Rated Used Luxury Car Dealer DFW, is making sure our clients do not have to spend an entire day at a dealership to complete a purchase. We also appreciate you recognizing Ash in finance. He works hard to make that part of the process smooth and informative without any pressure. Thank you for the recommendation and welcome to the eCarOne family!

eCarOne responded

Michelle, thank you for the 5 star review and congratulations on your Volkswagen Atlas! We are glad to hear Dau took great care of you, answered all of your questions, and made the process quick and easy. It is also great to know our finance team provided a smooth and knowledgeable experience. That is exactly what we strive to deliver every day at eCarOne, Top Rated Used Luxury Car Dealer DFW. Enjoy your Volkswagen Atlas and welcome to the eCarOne family!

eCarOne responded

Thank you, Micrea, for the 5 star review and for choosing eCarOne for your BMW X7 purchase. We are glad to hear this was one of your best car buying experiences and that Dau provided professional, no pressure support while helping you find the right vehicle. Creating a smooth and transparent process is always our goal. Congratulations on your BMW X7, welcome to the eCarOne family, and thank you for your kind words and trust.

eCarOne responded

Thank you for the 5 star review, Melissa. Congratulations on your Range Rover Sport Autobiography and thank you for choosing eCarOne. It truly means a lot to hear that your experience was the best you have ever had when purchasing a high end preowned vehicle. Paul and the entire team will be thrilled to know you felt taken care of every step of the way. We also want to thank you for being such a pleasure to work with. Our whole team genuinely enjoyed assisting you, and providing that kind of personalized, white glove experience at aggressive pricing is exactly what we strive for. Thank you again for the kind words and recommendation. Welcome to the eCarOne family and we look forward to seeing you again in the future.

eCarOne responded

Lynn, thank you for the four star review and for choosing eCarOne for your BMW 540 purchase. We are glad to hear Dau took good care of you throughout the process. Our pricing is fixed price and the additional items you saw are part of our standard package that is applied to every vehicle, and we will continue working to make this as clear as possible upfront. We appreciate your feedback and the opportunity to earn your business. Enjoy your BMW 540 and thank you again for choosing eCarOne.

eCarOne responded

Pankaj, thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. While we are glad to hear the transaction itself was smooth, we regret the concerns you encountered with the vehicle after delivery. That is not the level of quality or transparency we strive to provide. We appreciate you bringing these issues to our attention and are sorry for the frustration this caused. Your feedback is important to us, and we regret that this experience led to disappointment.

eCarOne responded

Donna, thank you for the five star review and for choosing eCarOne for your Acura ZDX. We are glad to hear the process was easy, the communication was quick, and your vehicle arrived right on time. Dau will appreciate your kind words and the trust you placed in him throughout the purchase. We understand your note regarding the nonnegotiable add ons and appreciate your feedback. We do our best to be transparent about all items included with each vehicle so there are no surprises. Thank you again for your business. Welcome to the eCarOne family, and enjoy every mile in your Acura ZDX!

eCarOne responded

Cory, thank you for the incredible 5 star review and for being such a loyal member of the eCarOne family. We truly appreciate your continued trust over the years. It is great to hear that both Ash and Dau made your Jaguar purchase smooth and enjoyable. Their professionalism and genuine care are what set our team apart. We are thrilled you continue to choose eCarOne and look forward to helping with your next vehicle.