Dave Blair | Page 18

I had tired and oil changed. The service was excellent and staff was friendly.and helpful. The service was excellent and staff was friendly.and helpful. More

by ldumhart Verified Customer Verified Customer

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Very pleased with the service department! Professional and courteous. Will have all of my service work done here in the future. Thank you very much Professional and courteous. Will have all of my service work done here in the future. Thank you very much More

by Brett Verified Customer Verified Customer

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Polite and erfficient would use again if I needed service on my auto in the future on my auto in the future More

by JMDEERPARK Verified Customer Verified Customer

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I didn’t feel it should have taken as long as it did to do the repairs but over all content do the repairs but over all content More

by deepittman38 Verified Customer Verified Customer

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I’ve been a customer since 2018 and for the past 6 years the staff at Elkins Chevrolet are the epitome of EXCELLENCE! I hope their standards never change and the service team who make it all happen will be the staff at Elkins Chevrolet are the epitome of EXCELLENCE! I hope their standards never change and the service team who make it all happen will be there for decades to come! THANK YOU! More

by David Austin Verified Customer Verified Customer

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Ive purchased a brand new car back in July/2023. Ever since, I have experienced countless problems with the vehicle and the way Elkins has been dealing with those problems is unbelievable. Especiall Ever since, I have experienced countless problems with the vehicle and the way Elkins has been dealing with those problems is unbelievable. Especially regarding the last one when they had my car for almost 2 weeks and they claimed to now know what was going on. After a lot of testing and parts replacing, they returned my car. When I picked it up, my car still had parts that were disassembled from the service they performed and they even damage my all season mat, which is quite expensive. All they did was say they were sorry. Not enough, my car just presented another problem with the keyless lock on the doors. Again, that was a 2024 brand new car I purchased. I cant say how much I despise Chevrolet right now and how much I regret purchasing a car (outright, worth mentioning) with Elkins. They were dying to sell me the car the day I went there shopping and now my car has barely 3000 miles on it, and accumulated a total of 4 services for factory flaw/defect. Isnt it great? More

by tfengseg Verified Customer Verified Customer

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Everyone I deal with was knowledgeable, polite, and very helpful. Answered all my questions and my car was done in a timely manner with the required service complete. The waiting room could be a little lar helpful. Answered all my questions and my car was done in a timely manner with the required service complete. The waiting room could be a little larger with better seating. I will use Elkin Chevrolet in the future for all of my service needs. More

by TEALEX207 Verified Customer Verified Customer

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They are the BEST, BEST, BEST! !!I do business with people I like and trust and they have earned both of those!!!~ !!I do business with people I like and trust and they have earned both of those!!!~ More

by CJKJR51 Verified Customer Verified Customer

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I have been getting service on my cars at Elkins for 10+ years. Always good service. years. Always good service. More

by Winter65 Verified Customer Verified Customer

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I thought I needed a new alternator. When I went to the service department, I was given a "complimentary" multi-point inspection. Upon completion, I was then told I would need a new batt When I went to the service department, I was given a "complimentary" multi-point inspection. Upon completion, I was then told I would need a new battery from them for $255. Then they charged me $239 to tell me that. I think it's sad that such a large company would take advantage of someone like that. Almost $250 just to let someone know they need a new battery is ridiculous. I just moved to this town, and I thought I would be using them for my Chevy needs, but now it appears I can't trust them. The way I see it, they saw that I am a person of color and felt they needed to charge me through the roof for a task that Discount Auto Parts would have done for close to nothing. I am a 20 US Army vet, and I am disappointed in Elkins Chevy for their service practices. I will make sure my treatment doesn't go unknown. More

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