Dave Gilman | Page 2

Terrible dealer, can't communicate with no one, Pure Problem Usually I hardly give any bad reviews… but I’m going to do this time! About 1 month ago we purchased Used 2017 Certified Toyota Camry. They told us Usually I hardly give any bad reviews… but I’m going to do this time! About 1 month ago we purchased Used 2017 Certified Toyota Camry. They told us that We are purchasing “Like New” Vehicle with peace of mind that Vehicle is reconditioned to strict Toyota specifications… That car passed 160 point Quality Assurance Inspection…bla-bla-bla. Bought and drove the car home and decided to inspect car by myself. 1st checked under car: most of the under car splash guard clips were not there, and if we drove like that we could loose the splash guard, front bumper was dislocated from place with half broken/missing clips… According to Certification document cabin and engine filters were supposibly replaced, Wiper blades were changed too… Noting was done! Non of the fluids were at correct level. They even didn't vacuum the car... The worst problem was that when I hooked up my Autel Scan tool… there was an error code P1604. And this vehicle supposes to be reconditioned… Certified??? I tried to contact General Manager Dave Hilman to complain… for days I left multiple massages, multiple e-mails… No response. Called dealership… response was-{{He is in meeting and can’t talk right now... leave a massage!}}. I was unsuccessful to communicate with him. After calling to their corporate to Ken Garff Automotive Group.. Finally they forced this Dave Hilman guy to speak to me. Then they agreed to fix the problems I found on the car... After that I had to waste lots of time waiting in dealership problems corrected… 2 Saturdays. They finally fixed most of the problems I found! There still some problems left... I decided Not to go there again and fix them by myself. Also they initially charged me $297 for License fee for DMV, even do my registration was good for another 5 months...but when I received the car registration, only $23 was paid. For few days I was trying to hunt a live person at that dealership so I can ask my money back. If I didn’t call to ask $$ refund they probably would have “eaten” my money! Anything was related to this dealership was a Negative/ experience or a Problem. Very bad experience. This was my 2nd time dealing with this Dealer and will be the last one. If you ever buy a vehicle from them Don’t trust their Toyota certification… have your mechanic inspect their work…because their work of certifying vehicle is a “joke”. Better off Save your nerves and time and deal with different Toyota dealer. We are very disapproved from Hamer Toyota of Mission Hills CA... NOT GOOD! More

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Another outstanding experience with Hamer Toyota Could not be happier with the level of professionalism and honesty. Steve and Adam were great. I would highly recommend Hamer Toyota for any purchase Could not be happier with the level of professionalism and honesty. Steve and Adam were great. I would highly recommend Hamer Toyota for any purchase or service of your automotive needs. More

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honest deal I was treated like family by everyone I dealt with and would highly recommend this dealership to anyone. Steve conducted the sales with respect and s I was treated like family by everyone I dealt with and would highly recommend this dealership to anyone. Steve conducted the sales with respect and speed. Frank in finance was also very helpful in our dealing. I want to thank everyone involved with this sales from Dave the GM who set up this sales, to Steve in sales, and Frank in financing. More

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Yet another wonderful experience at Hamer Toyota I recently purchased my third Tacoma from Steve and couldn't be more happy with the overall experience. The selection and professionalism you get from I recently purchased my third Tacoma from Steve and couldn't be more happy with the overall experience. The selection and professionalism you get from Steve and the whole family at Hamer are second to none. Every time I hear of someone looking for a new ride, I'm sure to recommend Hamer and speak nothing but praise for the Steve and his commitment to finding the best deal available. More

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Quick process and excellent customer service! It was such a pleasure being assisted by Bryce Holman! Thank you Hamer Toyota for Hiring him! Never seen such an easy car buying process! He even did It was such a pleasure being assisted by Bryce Holman! Thank you Hamer Toyota for Hiring him! Never seen such an easy car buying process! He even did our paperwork! Thank you! Nancy More

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Far superior Went in to trade in my older model Camry and walked out with a brand new XSE. Loved the customer service and the way i was treated. Will come here agi Went in to trade in my older model Camry and walked out with a brand new XSE. Loved the customer service and the way i was treated. Will come here agian. Ruben Arrenado was very patient with me and made sure i was happy with the vehicle that i was gonna purchase More

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Hamer Came Through Big Time! Everyone at Hamer (Ruben, Reno, and Matt) made my buying experience as pleasurable as you could hope for from a dealership. They didn't play any games Everyone at Hamer (Ruben, Reno, and Matt) made my buying experience as pleasurable as you could hope for from a dealership. They didn't play any games and were straightforward from the outset. When I walked in the door Ruben from internet sales was immediately available to get things started. Reno the salesman genuinely worked with me to make sure I was happy with the deal I got on my 2017 Tundra. Finally, Matt in finance brought the deal home and made sure he did what he could to include some benefits while staying within the parameters of the deal. I'd wouldn't think twice about going back to Hamer for another Toyota. This dealership has quality people there taking care of their customers! More

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Great experince. Great truck, great price, great service. Highly recommended! Professional staff of friendly knowledgeable employees. They made the buying experience a Great truck, great price, great service. Highly recommended! Professional staff of friendly knowledgeable employees. They made the buying experience an easy smooth pleasant experience. I highly recommend this team. More

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Steve "THE MAN" Denson Made a call to The Man 2days before and explain my situation and told him what i wanted. He said no problem we will make it happen. Went in and within Made a call to The Man 2days before and explain my situation and told him what i wanted. He said no problem we will make it happen. Went in and within 2 hrs i was DRIVING out with car of my choice. Everyone was was friendly. i would definitely recommend Hamer Toyota to my family and friends. More

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This dealership is amazing If you want and hassle free time go here the best place to get a car. Everyone is friendly and always has a smile on their face. If you want and hassle free time go here the best place to get a car. Everyone is friendly and always has a smile on their face. More

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