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Dave McKinney
Dave McKinney at Val Ward Cadillac Inc

Dave McKinney | Page 15

Service Advisor

Val Ward Cadillac Inc

12626 S Tamiami Trl
Fort Myers, FL 33907

4.9
170 Reviews
4.9

170 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Industry Experience

41 yrs, 4 mos

Specialties & Trainings

Francis Tuttle Vo-Tech graduate ASE Certified

170 Reviews of Dave McKinney

May 04, 2024

Dealership Rating
Employee Rating

We love doing business with you. It is always a pleasure. Jay gave us the royal treatment and we bought our fourth car from him. Service fixed my tire no charge. We will be back! More

by BLP512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Severson, Pete sales mgr

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May 07, 2024

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

April 22, 2024

Dealership Rating
Employee Rating

We got an appointment in good time and repair was done quickly and on time More

by seafox97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Crusel

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Apr 25, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2024

Dealership Rating
Employee Rating

Dave as always was very professional and courteous. Service was prompt and timely. Love getting back a clean car too. More

by joebor6794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2024

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!

April 20, 2024

Dealership Rating
Employee Rating

Prompt efficient service with a smile! My car was ready and clean within the time limit they said. More

by lmjeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Martin

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Apr 23, 2024

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

April 20, 2024

Dealership Rating
Employee Rating

Excellent have always been more than happy with cars and SUVs that I bought and also with service department More

by david.cameron62
Recommend Dealer
Yes
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Apr 23, 2024

Val Ward Cadillac Inc responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 20, 2024

Dealership Rating
Employee Rating

Always professional and prompt service with Dave M. A pleasure every year to service our Escalade. Thank you! More

by WATERWOLF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2024

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 16, 2024

Dealership Rating
Employee Rating

Excellent, cordial, trustworthy, dependable, good lines of communication. Work completed as promised. Definately would return as needed More

by long-time customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collision - Rich Noren, 5 stars

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Apr 19, 2024

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2024

Dealership Rating
Employee Rating

Great service department with superb customer service and excellent communication with the customer. Service Representative Dave McKinley is truly customer centerer. Dave is very knowledgeable and will help More

by JOHN@FIRSTHORIZONCONSULTING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Martinez, Jane Flesch , Jim Gedra

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Apr 19, 2024

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2024

Dealership Rating
Employee Rating

First time at any dealer that my car wasn’t washed after service expect more from a Cadillac dealer More

by GREGCAROLYNHEDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 19, 2024

Val Ward Cadillac Inc responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 15, 2024

Dealership Rating
Employee Rating

Great service. Keeps the customer informed as to service status. Nice waiting areas. Friendly people More

by burkejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 19, 2024

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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