Thank you, David McKinney at ValWard, for your
outstanding service, professionalism, and dedication. I truly appreciate everything!
outstanding service, professionalism, and dedication. I truly appreciate everything!
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by GLORIA.HORRIGAN
Verified Customer
Verified Customer
Service Price Transparency
Aug 17, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
My DuPont coating was done within days of purchasing my
car. All associates were kind & knowledgeable.
car. All associates were kind & knowledgeable.
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by alicehagen1224
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Allan Martin
Aug 13, 2026 -
Val Ward Cadillac Inc responded
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please don't hesitate to reach out!
Great service department a Dave is the best .
lts nice to be taken on time with a person who cares.
lts nice to be taken on time with a person who cares.
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by KATHYMOLIK
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Always a positive experience.
Service was quick and service rep Dave is always helpful and available.
Service was quick and service rep Dave is always helpful and available.
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by SONJAKRUSSELL
Verified Customer
Verified Customer
Service Price Transparency
Aug 05, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
I love the service at Val Ward!
It is easy to schedule. Dave McKinney treats me like family, and always patiently explains everything that my car needs. The waiting area is comfort
It is easy to schedule. Dave McKinney treats me like family, and always patiently explains everything that my car needs. The waiting area is comfortable and a loaner is made available, if necessary.
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by lbarnp
Verified Customer
Verified Customer
Other Employees Tagged:
Félix
Aug 05, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I have enjoyed a great relationship with all the Val Ward
staff. My only problem is I can never respond to surveys because I will not use a gmail account.
staff. My only problem is I can never respond to surveys because I will not use a gmail account.
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by KENOAKS
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2026 -
Val Ward Cadillac Inc responded
Kenoaks appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at (239) 939-2212 so we can work with you to make this right.
Top down culture for customer service is evidence from
valet to service to sales and parts..
valet to service to sales and parts..
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by johnrlai
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Feel free to reach out to us if you need anything. Have a wonderful day.
Amazing service , every other GM dealer is SW FL is
garbage.
Val Ward epitomizes old school service values!
garbage.
Val Ward epitomizes old school service values!
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by info@hozhopainting.com
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The people interfacing with the customer are great and
very courteous. Dave
McKinney does a great job in coordinating work and keeping the customer informed. He is a dedicated employee and treats the C
very courteous. Dave
McKinney does a great job in coordinating work and keeping the customer informed. He is a dedicated employee and treats the Cust like a customer should be treated.
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by genebates56
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
took us right in even without an appointment kind
courteous and knowledgeable would not go anywhere else
courteous and knowledgeable would not go anywhere else
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by cbrasington880
Verified Customer
Verified Customer
Service Price Transparency
Jul 21, 2026 -
Val Ward Cadillac Inc responded
Thank you for the glowing review! We're always happy to accommodate our customers and provide top-notch service. We appreciate your loyalty and look forward to seeing you again soon.