Dave McKinney | Page 4

Great service, problem detected and solved the same day. Dave our service advisor is a true professional and as asset to Val Ward Cadillac. Dave our service advisor is a true professional and as asset to Val Ward Cadillac. More

by Nelson Verified Customer Verified Customer

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Rob was my rep at the collision center and he could not have been more efficient, or more considerate of me. My car was done at the time estimated and it looks more beautiful than ever! The detailing post have been more efficient, or more considerate of me. My car was done at the time estimated and it looks more beautiful than ever! The detailing post collision is amazing! Thank you. More

by lbarnp Verified Customer Verified Customer

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They were terrific professional wonderful they always do a wonderful job for us.there fantastic to work with a wonderful job for us.there fantastic to work with More

by deedee064 Verified Customer Verified Customer

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Top notch people that truly care to give customer a great experience! Always on point! experience! Always on point! More

by CHAZZWARD Verified Customer Verified Customer

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Module was on back order for 45 days. When it did come into dealer inventory I was not contacted for 5 business days. By then I had to wait over the week end and two more working days un When it did come into dealer inventory I was not contacted for 5 business days. By then I had to wait over the week end and two more working days until it was installed. More

by CARNEBW Verified Customer Verified Customer

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Service was exceptional and David McKinner was great! Auto was serviced in a timely manner. All the employes are friendly and professional. However, we are very disappointed that the Valet service was Auto was serviced in a timely manner. All the employes are friendly and professional. However, we are very disappointed that the Valet service was discontinued. This was the main reason we purchased from Val Ward and a Cadillac and not a Lexus. We live over one hour away and bringing the car for service is very inconvenient. More

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Dave did a fantastic job handle my oil change and got me out within a hour out within a hour More

by tkgolfer Verified Customer Verified Customer

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Someone damaged our car in a parking lot and needed to be repaired and painted where the damage was. The car looks brand new. The staff at Val Ward were so helpful dealing with the insurance company and ge repaired and painted where the damage was. The car looks brand new. The staff at Val Ward were so helpful dealing with the insurance company and getting a car for us to use during repairs. Great folks to deals with. More

by joeezgirl Verified Customer Verified Customer

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The workmanship is outstanding! Dave does a super job letting me know what service my car needs. Dave does a super job letting me know what service my car needs. More

by MOGC09@aol.com Verified Customer Verified Customer

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I really like Val Ward, such an improvement over DeVoe where I previously was. Your service department, (thank you Kevin) is excellent, however, I think they are so busy and overworked, please get them so where I previously was. Your service department, (thank you Kevin) is excellent, however, I think they are so busy and overworked, please get them some help! Patti at the front desk is also very professional and knows her job, give her a raise! More

by pat.faustina Verified Customer Verified Customer

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