Dave Pirk | Page 4

Not toally happen this time First I brought the vehicle in on Aug 24, Saturday. Scheduled maintenance was handled fine and an issue with the dash display screen was checked. I be First I brought the vehicle in on Aug 24, Saturday. Scheduled maintenance was handled fine and an issue with the dash display screen was checked. I believe the writer was John. I was informed a part need to be ordered to fix the display. On Aug 29, I got a call from Mike, who stated the part is in and wanted to schedule a service date, a service date was set for Sept 4, @9:00 am.. I advised I would need a loaner as it will take a few hours to repair. Mike said he would have to check on that and would get back to me if it was a problem. Not hearing from Mike, I arrived for my appt on Sept 4 @ 9:00. At the time Mitch and Dave were the only writer in the service area. Mitch, who I have dealt with before asked if he could help. Not knowing Mike's name at the time, I thought the name Dave. Dave looked it up in the computer and said it was Mike's repair order, he would get some one to help me. John came to his desk and looked into his computer without asking me any questions as to the nature of the service or even my name. He then informed me to have a seat in the waiting area it would only take a short time. I questioned him about that, as he told me on Aug 29th it would take a few hours. I questioned that and he said they just have to put a dye in the oil it shouldn't take long. I informed him I was there for an issue with my vehicle display. He finally asked my name and checked the computer and found my work order. He said he would check to locate the part. He came back and said the part is in and Quick Lane was waiting for me vehicle. I inquired about the loaner vehicle and he replied we didn't have a vehicle. I Stated I have an appointment in Manahawkin at 11. He asked if I wanted to reschedule. I said let me check my appointment if I can make it later. After changing my appointment I told John to complete the service. Not happy that a loaner vehicle wasn't available, when I specifically indicated I would need one when setting the appointment. I specifically canceled working this day and scheduled another appointment because I would be off that day. I get to dealership to found no vehicle available. Not happy I wasn't even asked my name or what the service was to be done. More

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Excellent Dealership!!! I’m always pleased with my experiences with Larson Ford! I highly recommend them for purchasing and for servicing your vehicle!! I refuse to buy anywh I’m always pleased with my experiences with Larson Ford! I highly recommend them for purchasing and for servicing your vehicle!! I refuse to buy anywhere else... More

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Regular service visit A very positive experience. I find writing reviews a real pain and would appreciate not being subjected to them in the future, especially since I w A very positive experience. I find writing reviews a real pain and would appreciate not being subjected to them in the future, especially since I wrote my visit was very positive and then I wasn’t allowed to submit it without adding more words. Absolutely ridiculous! More

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The Best Servicing Dealer Around I have used Larson Ford for all my vehicles. Lincoln, F350,Jeep ,Suzuki.,VW Beatle,a couple of Ford Focus, 2 Mercury Sables. SO--you see, Larson is a I have used Larson Ford for all my vehicles. Lincoln, F350,Jeep ,Suzuki.,VW Beatle,a couple of Ford Focus, 2 Mercury Sables. SO--you see, Larson is and has been, capeable of servicing many models of Autos. Dave Pirk has been my service rep. for many years and with his expertise ,I am always confident about Larson taking care of my vehicles. Note: Mitch and John are also excellent service reps. More

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Used truck purchase James was very professional and made purchasing a pleasant experience. I also got my old truck serviced and Dave Pirk did a great job of getting my v James was very professional and made purchasing a pleasant experience. I also got my old truck serviced and Dave Pirk did a great job of getting my vehicle ready for the requested time. More

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