"Dennis Dave and Jake do a great job and the service..."
- Patrickkelly66 Verified Customer
Dennis Dave and Jake do a great job and the service department keep things moving and get you in and out quick Depaul is lucky to have them one of the main reasons I keep going to Paula to buy my new cars
"I wouldn’t go anywhere else! The service department..."
I wouldn’t go anywhere else! The service department treats me like family and each and every visit they go above and beyond to ensure I leave happy! Thank you once again for always taking great care of my car and me!!
"I would never go to this dealership again. They told me..."
- Hommusguy Verified Customer
I would never go to this dealership again. They told me $5,000 to buy a motor and $3,000 to put it in. It ended up costing me $12,200, $4,000 more than what they quoted. When asked to see what they could do on the price, they said there was nothing they could do. One thing they said to me was " do you know what it cost to open that front door, $22,000 a day " then I said to him that's why I usually don't go to dealerships and will never come back again.
Never buy a car here. I’ve had to bring my car in here twice for the same recall issue within 6 months. The second time they tried to tell me it was my fault and charge me $1000. It wasn’t until I asked them for the information in writing that they told me all the cost was covered. Then they had my car for ONE AND AND HALF MONTHS. I finally get my car back and my windshield wipers weren’t working. They tell me again this is my fault and won’t let me do the New York State inspection without paying them to fix my windshield wipers that were working fine when I left my car here. A bunch of lying schemers who take advantage of people (especially woman who they think don’t know anything about cars). Go somewhere else.
We are very sorry to hear about your negative experience, Marguglio. Please contact Elizabeth Prairie at Eprairie@Depaula.com to talk further on this issue. We look forward to hearing from you. Thank you.
November 07, 2018
"Totally Satisfied "
Completely satisfied with the customer service and relationship! Would highly recommend friends and family to purchase their next vehicle at Depaula Chevrolet! Thank you so much!!!
Thank you for the kind words Ronnie! It's wonderful to hear you had such a pleasant experience with Younas and our sales team. We truly appreciate your business, and want to welcome you to the DePaula Family!
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