David Balkus
David Balkus at Patrick Volkswagen
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David Balkus | Page 2

Sales Consultant

Patrick Volkswagen

519 Washington Street
Auburn, MA 01501

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4.7
37 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

28 yrs, 7 mos

4.7

37 Reviews

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37 Reviews of David Balkus

November 01, 2021

Dealership Rating
Employee Rating

I can’t speak highly enough about the entire team down at Patrick VW. I was ready to sign paperwork for an atlas at another dealership, I’m so glad I checked with Susan at Patrick VW first. They got me into More

by reganvartanian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Toedt, Ramez Abdi, Andrew Murray, Igor Gama, Joe Patrock , Susan Mattero, Ian Thomas

Nov 22, 2021

Patrick Volkswagen responded

Thank you very much for your kind review - we're thrilled to hear about your experience with Susan and our team! We hope you're loving your VW so far and wish you many safe and happy miles on the road ahead.

October 27, 2021

Dealership Rating
Employee Rating

What a great car buying experience we had. I have bought many cars throughout the years and have a 3 car family. This was the most laid back easy experience of them all. Our sales person was David Balkus More

by sharhend
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Thomas

Nov 15, 2021

Patrick Volkswagen responded

Hi there! Thank you very much for your business and for taking the time to leave such a kind review for your experience with David, Ian and our team. We truly appreciate your feedback and wish you all the best in your new Taos!

October 15, 2021

Dealership Rating
Employee Rating

I contacted Susan via text regarding my interest in the 2022 Volkswagen Taos and I was contacted by David the morning it arrived. David was excellent walking me through the paperwork along with Ian. The More

by NewEnglander
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Mattero, Ian Thomas

Nov 02, 2021

Patrick Volkswagen responded

Thank you very much for your kind review! We truly appreciate your feedback and hope you're loving your Taos so far. Please feel free to reach out with any questions you may have - have a great day!

September 25, 2021

Dealership Rating
Employee Rating

Did what was promised Pretty hassle free purchase of our Did what was promised Pretty hassle free purchase of our first VW Had nice follow up More

by psteigmeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramez Abdi , Susan Mattero

Oct 04, 2021

Patrick Volkswagen responded

Thank you very much for your kind review! We're happy to hear everything went well with your first VW purchase. Please feel free to reach out with any questions you may have, and have a great week! Take care.

September 22, 2021

Dealership Rating
Employee Rating

I bought a VW New Beetle 3 months ago and I'm still waiting for the second key. They lost it and Dave said he would send me one. They stop answering my emails and I'm still waiting for my key. Also, th More

by rosario.fgodino
Recommend Dealer
No

July 01, 2021

Dealership Rating
Employee Rating

I responded to a listing for a 2021 Tiguan on Patrick's web site. Everyone I dealt with was responsive and helpful. They were honest and straightforward in all interactions. They even notified me, when the More

by RobR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Mattero

Jul 09, 2021

Patrick Volkswagen responded

Thank you very much for the kind review! We truly appreciate your feedback and are absolutely thrilled to hear about your experience with our team. Please feel free to reach out with any questions you may have. Have a great weekend and take care!

May 24, 2021

Dealership Rating
Employee Rating

We bought our first VW from Patrick Volkswagen in May, 2021. We worked with David Balkus on the deal and he was always professional, personable, knowledgeable, and very helpful in securing us the car that More

by MW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Patrick Volkswagen responded

Hello and thank you so much for your business with David and our sales team! We truly appreciate your feedback and hope you're loving your new VW so far. Please feel free to reach out with any questions and have a great rest of your week!

March 24, 2021

Dealership Rating
Employee Rating

Purchased a 2021 Atlas paid and approved VW credit. The dealer refuses to return my emails, social media messages. The Dealer refused to release the vehicle with a temp tag. VW has open investigation and More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 25, 2021

Patrick Volkswagen responded

Good morning, As we've been discussing, the vehicle was marked sold in January, to you. We waited a month for the paperwork to be returned to us from you, and an additional two weeks to get the electronic transfer. We cannot send the registration paperwork to get done until we've received all of the aforementioned moving parts. That being said, and out of state registration takes around a month, and we're still looking at around a week's time from now for it to get back. We are not allowed to issue temp tags. As I've been discussing with you through both social media and email, we appreciate your patience and your business. Out of state registrations have always been slower than we'd like to see, but especially since COVID. I hope you can appreciate that Patrick VW has done everything to try to get you behind the wheel of your new vehicle in a timely manner and gain no benefits from putting that off. We look forward to getting your registration back and seeing you take your Atlas home. Thank you for your patience and please reach out with any additional questions. Respectfully, Michelle

Mar 25, 2021

AJ responded

Hi Michelle Thanks for the explanation, had this been explained throughout the process we would not be sitting here on Dealerrater.com publicly discussing the sales process. So since we are here now, the lack of communication and transparency after contracts signed and money received has been the largest issue. A simple call or explanation to my numerous emails would have been sufficient. Yes we communicated on social media and still no one contacted us to tell us anything. So how are we suppose to think. Thanking you in advance for your reply, Alec

Mar 25, 2021

Patrick Volkswagen responded

Hi Alec, Thank you for your response. I absolutely understand, and would like to apologize for any lack of communication on our end. As I mentioned, we gain absolutely nothing by delaying your car getting to you, and we are genuinely excited for you to be getting your new Atlas. I do understand that lack of communication is frustrating and I apologize. Moving forward, we should be seeing that registration in about a week or so, and we will absolutely be reaching out to you at the point to get your vehicle home. Please let me know if there are any other questions that I can answer for you. Respectfully, Michelle

March 19, 2021

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Employee Rating

Great group of people working there at Patrick Volkswagen. David was my salesperson, and he made sure to make me feel comfortable, and made good use of the time I spent with him. It's very much so More

by Jakep1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2021

Patrick Volkswagen responded

Hi, Jake! We're thrilled to hear about your experience with David and our sales team. Wishing you many safe and happy miles on the road ahead! Enjoy your week!

March 14, 2021

Dealership Rating
Employee Rating

Great experience buying for a new 2021 Arteon by working with both Dave and Seth. They got me in to the perfect car (for me), and worked hard to structure a great deal as well... Great guys, great dealers More

by BH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Seth Ruttencutter

Mar 17, 2021

Patrick Volkswagen responded

Hello! We're thrilled to hear about your experience with our sales and service teams! Thank you for your continued business and for taking the time to leave a review. We hope you're loving your new Arteon so far!

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