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David Blackburn
David Blackburn at Robert Brogden Buick GMC

David Blackburn | Page 2

Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8
26 Reviews

Dealership Experience

1 yr, 6 mos

4.8

26 Reviews

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26 Reviews of David Blackburn

August 23, 2025

Dealership Rating
Employee Rating

Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Aug 23, 2025

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Jimmy! We’re thrilled to hear that Jimmy was able to make your service experience at Robert Brogden's Olathe Buick GMC such a positive one. His knowledge and great communication truly shine, and we’re lucky to have him on our team. We sincerely appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

August 23, 2025

Dealership Rating
Employee Rating

This dealership goes above and beyond with every aspect of buying a car. I am a returning customer and that is for a reason. They listen to what u want and help u find. They want u to be happy with your pu More

by Carlandtracy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter, Lacey Pfannenstiel, Angela Alvarez

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Aug 23, 2025

Robert Brogden Buick GMC responded

Thank you so much for your kind words, Carl and Tracy! We truly appreciate your loyalty as a returning customer and are thrilled to hear about your positive experience at Robert Brogden's Olathe Buick GMC. It's our goal to ensure you find exactly what you want and to provide exceptional service throughout the entire process. We look forward to assisting you again in the future and appreciate your support. Great to hear you’re happy with your purchase! Sincerely, The Robert Brogden Buick GMC Team

August 05, 2025

Dealership Rating
Employee Rating

The Robert Brogden Buick GMC service department, service department manager and parts department was extremely helpful and friendly! More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self , Katie Terry

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Aug 05, 2025

Robert Brogden Buick GMC responded

Thank you for your review, Adam! We're happy to hear you had a positive experience with our service department and team at Robert Brogden's Olathe Buick GMC. Your feedback about our staff's helpfulness and friendliness are greatly appreciated. We look forward to serving you again on your next visit. Sincerely, The Robert Brogden Buick GMC Team

July 22, 2025

Dealership Rating
Employee Rating

Dominik was great to work with - the rest of the team was very helpful timely and went out of the way to make things work. More

by RENOE4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Dominik Warren

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Jul 22, 2025

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that Dominik and the team at Robert Brogden's Olathe Buick GMC provided you with such a positive experience. We appreciate your kind words and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 18, 2025

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Employee Rating

Excellent service department! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! More

by REALFASTREFLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry

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Jul 18, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! It's great to hear you had such a positive experience with our service department at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, The Robert Brogden Buick GMC Team

July 12, 2025

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Employee Rating

Great experience with this purchase. From the Service Manger David to our Salesman Jimmy. I was treated with respect, courtesy & professionalism. More

by jcarr59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter , Cedric Mayberry

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Jul 12, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with your purchase at Robert Brogden's Olathe Buick GMC. It’s fantastic to know that David and Jimmy provided you with respectful and professional service. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 12, 2025

Dealership Rating
Employee Rating

Withholding my title after repeated good faith attempts to pay my down payment and the staff’s inability to process it is potentially illegal. Steps to retrieve the title will be taken. More

by brandon
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Terrie Horton, Lacey Pfannenstiel, Angela Alvarez

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Jun 12, 2025

Robert Brogden Buick GMC responded

Thank you for sharing your concerns with us, Brandon. We understand how important your title is, and we take these matters seriously at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and would like to discuss this further. Please contact us directly so we can learn more about your experience and assist you in resolving this issue. Your satisfaction is important to us. Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

Dealership Rating
Employee Rating

Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry, JIMMY CARPENTER

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Jun 08, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 01, 2025

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Employee Rating

Great to work with! Very responsive and worked with what we were needing. Would highly recommend! More

by Bridgett Wekenborg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Ryan O'Connor

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Jun 01, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Bridgett! We're thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. We always strive to be responsive and meet our customers' needs. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

Dealership Rating
Employee Rating

Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry, Jimmy Carpenter

Report | Print
May 31, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

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