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David Blackburn
David Blackburn | Page 3
Service Manager
Robert Brogden Buick GMC
1500 E Santa Fe St
Olathe, KS 66061
32 Reviews
Dealership Experience
1 yr, 10 mos
32 Reviews
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32 Reviews of David Blackburn
July 18, 2025
Excellent service department! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! More
by REALFASTREFLEX
Verified CustomerOther Employees Tagged: Jim Self, Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry
July 12, 2025
Great experience with this purchase. From the Service Manger David to our Salesman Jimmy. I was treated with respect, courtesy & professionalism. From the Service Manger David to our Salesman Jimmy. I was treated with respect, courtesy & professionalism. More
by jcarr59
Other Employees Tagged: Paul Levin, Jimmy Carpenter , Cedric Mayberry
June 12, 2025
Withholding my title after repeated good faith attempts to pay my down payment and the staff’s inability to process it is potentially illegal. Steps to retrieve the title will be taken. to pay my down payment and the staff’s inability to process it is potentially illegal. Steps to retrieve the title will be taken. More
by brandon
Other Employees Tagged: Terrie Horton, Lacey Pfannenstiel, Angela Alvarez
June 07, 2025
Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to none. More
by James
Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry, JIMMY CARPENTER
June 01, 2025
Great to work with! Very responsive and worked with what we were needing. Would highly recommend! Very responsive and worked with what we were needing. Would highly recommend! More
by Bridgett Wekenborg
Other Employees Tagged: Terrie Horton, Ryan O'Connor
May 30, 2025
Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More
by James
Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler , Cedric Mayberry, Katie Terry, Jimmy Carpenter
May 01, 2025
It was quick and everyone from the sales manager to the finance lady was helpful. finance lady was helpful. More
by STJOMACY
Other Employees Tagged: Terrie Horton, Dominik Warren
April 25, 2025
A Sleigh Ride Through Service Excellence – Robert Brogden GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known GMC & Lacey Pfannenstiel Even Santa needs a tune-up now and then—and when it came time to get the oil changed on my trusty red sleigh (also known as my 2024 GMC Canyon), I headed straight back to Robert Brogden Buick GMC in Olathe. As always, they delivered nothing short of holiday magic, even in April. From the moment I pulled in, I was greeted with genuine hospitality and that rare kind of attentiveness that makes you feel like more than just another appointment on the books. Lacey Pfannenstiel, my service representative, was the definition of professional and personable. She checked me in with efficiency, kept me updated throughout the process, and even made sure I had everything I needed while I waited. The service itself? Flawless. Quick, precise, and done with care. No rushing, no upselling—just honest work on a vehicle that, let’s be honest, has more miles on it from globe-trotting than most folks put on in a year. The sleigh came out running smooth as ever, ready for whatever adventure lies ahead. I’ve said it before, but it’s worth repeating: Robert Brogden GMC doesn’t just take care of cars—they take care of people. And Lacey? She’s an absolute rock star. If you’re looking for a service team that treats your vehicle like it’s guiding a reindeer-led expedition, this is the place. Five stars, a jingle bell salute, and a sleigh-load of thanks. —Robert Riesmeyer Experience Curator, Epic Explorations Sleigh Operator Extraordinaire More
by RRIESMEYER
Other Employees Tagged: Terrie Horton, Lacey Pfannenstiel
March 22, 2025
Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More
by ewms7524
Other Employees Tagged: Jim Self, Paul Levin, Matt Hoover, Lacey Pfannenstiel , Tricia Hecker, Todd Kelly, Cedric Mayberry
March 22, 2025
Very professional, not pushy. I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC I would recommend this business to all who is looking to buy new or use. Thanks Brogdens GMC More
by ewms7524
Other Employees Tagged: Jim Self, Paul Levin , Tricia Hecker, Todd Kelly
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