David Castillo | Page 18

Great Service; Great Experience The Subaru Forester I wanted wasn’t available in Tucson where I live, so I contacted the superstore in Surprise. Salesman David Castillo had a Foreste The Subaru Forester I wanted wasn’t available in Tucson where I live, so I contacted the superstore in Surprise. Salesman David Castillo had a Forester with all the bells and whistles I wanted. The price was slightly lower than the model with fewer upgrades that I saw in Tucson. My bank wired the money. The next day a notary came to my home and completed the necessary paperwork in 20 minutes. Two days later my car was delivered to my doorstep on a flatbed truck. I bought a great car without even leaving my house! Icing on the cake was getting David Castillo’s help to learn all the features of the new car. He sent numerous videos explaining the features of the car, and on a trip to Tucson, he actually came to my house to explain the features in person. I can’t recommend the Subaru Super Store of Surprise more highly. Purchasing a car from them was the best car buying experience I’ve ever had. More

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Great Customer Service & A New Car! Had a fantastic experience buying my second Subaru, at Subaru Superstore of Surprise. David Castillo was a big help finding me what I wanted, and mak Had a fantastic experience buying my second Subaru, at Subaru Superstore of Surprise. David Castillo was a big help finding me what I wanted, and making sure it had the options I requested. The financing department was great as well, and we had way too much fun with our finance manager (Shelby) who was not only patient, but had a great sense of humor. And our Delivery Specialist, Brittany, did a wonderful job explaining all the bells and whistles our new Outback came with. We were very pleased with buying our Outback at the Superstore and highly recommend them. More

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Great experience They were so helpful! Dave Castillo was very patient and very helped as well. He worked with my schedule and had everything ready for me when. I got t They were so helpful! Dave Castillo was very patient and very helped as well. He worked with my schedule and had everything ready for me when. I got to the dealership. Overall great experience! More

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Best dealer in AZ, hands down This a a no pressure environment, they will definitely give you the best deal in town and you will have fun car shopping! The dealership is bright, ai This a a no pressure environment, they will definitely give you the best deal in town and you will have fun car shopping! The dealership is bright, airy and open with snacks available and super friendly staff. We are on our second Subaru and love it, best comfort and safety features, fantastic service package available and they deliver the car to you in the service bay by setting up all your bells and whistles so you feel like you know them and your new vehicle. The service department is the best, I wouldn't take my car anywhere else, if you're looking for a new car, look no farther than Surprise Subaru! More

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Awesome Experience! Purchasing a car here was such a great experience--zero pressure, honest execution and at a great price. David and Chan were awesome--they had everyt Purchasing a car here was such a great experience--zero pressure, honest execution and at a great price. David and Chan were awesome--they had everything lined up for me and I was in and out in my new car in less than an hour. Highly recommend this dealership and this team--David was great! More

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Great place to buy a car and feel you got a fair/great deal. My family was in the car business. I've been to many dealerships over the years. The Subaru Superstore of Surprise is modern in appearance and old fa My family was in the car business. I've been to many dealerships over the years. The Subaru Superstore of Surprise is modern in appearance and old fashion in service and support. From my first phone call with them, to walking in the door, choosing the right car and equipment they were very helpful. They are one of the finest dealerships I've dealt with over the years. I would highly recommend them to family and friends. More

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Smooth experience Dave Castillo at Subaru of Surprise made our car buying experience easy and fast. He answered all of our questions and made it a great car buying expe Dave Castillo at Subaru of Surprise made our car buying experience easy and fast. He answered all of our questions and made it a great car buying experience. More

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David Castillo is a personable and knowledgable salesman David greeted us at the time of our appointment and was ready for the test drives of the models we were interested in. He explained the features and d David greeted us at the time of our appointment and was ready for the test drives of the models we were interested in. He explained the features and differences of the models.On our test drives he encouraged us to use the features that each model had and explained their function. Example: Eyesight Technology,Adaptive Cruise Control,X-Mode. Which confirmed to us that this was the vehicle we were looking to purchase. David guided us through the purchase process answering all of our questions regarding warranty and financing.Paper work was quick and easy with Shelby Lane,she had everything prepared for us when we sat down to sign the papers. Brittany Story expained Star Link and helped us set it up. Markos Mylonas in parts department was very helpful in selecting some accessories I wanted for my new Subaru Forester. All the people we met at Subaru Surprise made us feel welcome and we never felt any sales pressure. We are happy to become the newest member of the Subaru Family. More

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Very helpful James was very helpful. Although I did not purchase a car, he was very good to work with. I called from out of state, as they had a car I was looking James was very helpful. Although I did not purchase a car, he was very good to work with. I called from out of state, as they had a car I was looking for. My state was going to impose sales tax as well which made it not a logical financial move. James was understanding and knowledgeable throughout the process. Also offered a good price! More

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Amazing Dealership and staff From start to finish we experienced excellent service. No pressure to buy, but presented their cars in a way that made us confided this was the car fo From start to finish we experienced excellent service. No pressure to buy, but presented their cars in a way that made us confided this was the car for us and the dealership we wanted to buy from. From start to finish they provided the most professional handling of every aspect of our purchase and learning how to successfully navigate all the bells and whistles. I have already recommended your dealership and David Costillo to friends. We a joy to work with. Dick and Julia Amen More

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