David Castillo | Page 9

Great service. Dealership is clean. No market adjustment fee. Easy to work with. David kept me informed and updated on vehicle I ordered. Dealership is clean. No market adjustment fee. Easy to work with. David kept me informed and updated on vehicle I ordered. More

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I am so glad that I found Subaru Superstore. I had already gone to Camelback and had an awful experience, was not able to get the car I want, and they were going to charge me $4000 in dealer fee I had already gone to Camelback and had an awful experience, was not able to get the car I want, and they were going to charge me $4000 in dealer fees. Dave Castillo was a breath of fresh air. He is so helpful, kind, and communicative. He gave me frequent updates as my car was on its way from Japan. I am so happy with my car, the price, and the service. Thank you! More

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Everyone was great. Place was very clean and people looked like they were happy working there. Place was very clean and people looked like they were happy working there. More

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I will only ever deal with Subaru Superstore of either Chandler or Surprise. Because neither had the new vehicle I needed, I reached out to several other Subaru dealers. One dealer had huge markups and Chandler or Surprise. Because neither had the new vehicle I needed, I reached out to several other Subaru dealers. One dealer had huge markups and dealer installed items which were mandatory even though I did not want them and large deposits were required to “hold” a vehicle. Another dealer had a mix-up as to whether or not a used car was certified which ended up pitting one salesperson against another. Throughout the process of trying to find a new car, David Castillo kept in touch with me. And when a customer cancelled an order, he immediately let me know. There was never any pressure, the full price was disclosed and the markups were very few and inexpensive. He was always there to answer my questions and return phone calls. The two Superstores worked in tandem cooperating with each other, each trying to help me the customer find what I wanted. And as I learned from visiting other types of car dealers, huge markups and dealer add-ons for both new and used cars are the norm rather than the exception. So Subaru Superstore truly does stand out as an excellent place to buy a car. More

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Very good service, clean and friendly location. Staff made us feel welcomed and attentive to any questions we had. Took our time with no rush or pressure. Good experience, recommend. Staff made us feel welcomed and attentive to any questions we had. Took our time with no rush or pressure. Good experience, recommend. More

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I went to Peoria Delaership earlier that day and they had sold the car I was scheduled to test drive. I called the Subaru Super of Surprise and told them what had happened and asked if they still had my Outb sold the car I was scheduled to test drive. I called the Subaru Super of Surprise and told them what had happened and asked if they still had my Outback in stock. They did. As soon as I arrived, I was greeted and got to take it for a test drive. Dave was great and easy to talk to. I had my own financing but they got their financing to match my desired monthly payment - even with purchasing the extended warranty. Dave hooked me up with 3 years ofnthe Starlink security, and 2 years of oil chamges at any Subaru Dealer in AZ. I'm so thankful it didn't work out at the first dealership - my Outback is significantly nicer with the added tint and and door/handle scratch protection. My buying experience for my first brand new car was absolutely wonderful. Thanks Dave! More

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This is my 3rd Subaru Outback. Dave is very professional and explained the differences between the older models and the 2022 outback, He was patient and made the purchase very smoo Dave is very professional and explained the differences between the older models and the 2022 outback, He was patient and made the purchase very smooth affair. He gave us a good deal when the vehicles were with back orders. He could secure our vehicle much ahead and informed us of its arrival by texting with the photo of the vehicle. Great guy to work. I give him 10/10. More

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I'm going to take the time to write this review because it's totally worth it. This was a totally different experience from what I have had when I have bought a car. I can only say that the customer serv it's totally worth it. This was a totally different experience from what I have had when I have bought a car. I can only say that the customer service, the process and the atmosphere is top quality. They helped me with all my questions without making me feel obligated or pressured and in the end they were able to get me a better offer than what I had in mind. I can only say thank you very much to the entire Subaru team for the good service. More

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We had a great experience in purchasing our 2022 Outback. David and the rest of the team at Suprise Subaru took great care of us and ensured a quick transaction after our ride up from Tucson to purchase the David and the rest of the team at Suprise Subaru took great care of us and ensured a quick transaction after our ride up from Tucson to purchase the vehicle. I would definitely recommend David and Subaru Superstore of Surprise to anyone looking to purchase a Subaru. More

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The Subaru Superstore of Surprise is beautiful and top notch. David Castillo was great...not pushy like some salesmen, knew his facts. And let my husband and I talk things over. We have owned many subar notch. David Castillo was great...not pushy like some salesmen, knew his facts. And let my husband and I talk things over. We have owned many subarus so no real need to sell us on them, but we haven't owned one for a number of years now, so it was fun seeing the newest upgrades and newer technology. Thank you David and Subaru Superstore of Surprise for a great experience. I'm sure the next one will be even quicker! More

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