David Castillo | Page 8

It was a easy a straight forward process. Dave worked to help me and keep me updated throughout the buying process. Through him I was able to get the car I wanted in the exact way I wanted it Dave worked to help me and keep me updated throughout the buying process. Through him I was able to get the car I wanted in the exact way I wanted it. Everyone was professional and honest and treated me and my father with respect. More

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We had two wonderful salesmen help us with the purchase of our new Subaru. This is our second car purchase from Subaru Superstore of Surprise and we are very happy with the service. Both David and Travis a of our new Subaru. This is our second car purchase from Subaru Superstore of Surprise and we are very happy with the service. Both David and Travis are very professional and knowledgeable, they made our car shopping experience a great one. More

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Thank you, for making car buying simple, and delivering a great vehicle, with exceptional service . Love my Subaru ! Thank you for delivering . a great vehicle, with exceptional service . Love my Subaru ! Thank you for delivering . More

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I am so glad I found Subaru of Surprise! After exploring a Subaru purchase at several other dealerships, I was frustrated by some experiences, and horrified by the junk fees/dealer fee add-o After exploring a Subaru purchase at several other dealerships, I was frustrated by some experiences, and horrified by the junk fees/dealer fee add-ons at others. Dealing with Dave Castillo and everyone else we interacted with at Subaru of Surprise, was like a breath of fresh air. An added difficulty was that we live about 2 hours away - so all our shopping was done remotely. Dave made is so easy for us! He located a vehicle we were having difficulty locating, sent pictures, documentation, and answered every question we asked - all by phone, text, or email. We are loving our new 2022 Subaru Outback with exactly every option I was looking for! You can trust this team! More

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We knew exactly what we wanted and this team made it easy to order our perfect vehicle. They kept us up to date with timelines and the car even came in earlier than expected. It was a pleasure working with D to order our perfect vehicle. They kept us up to date with timelines and the car even came in earlier than expected. It was a pleasure working with Dave and the Superstore team. Thank you! More

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Great service. Dealership is clean. No market adjustment fee. Easy to work with. David kept me informed and updated on vehicle I ordered. Dealership is clean. No market adjustment fee. Easy to work with. David kept me informed and updated on vehicle I ordered. More

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I am so glad that I found Subaru Superstore. I had already gone to Camelback and had an awful experience, was not able to get the car I want, and they were going to charge me $4000 in dealer fee I had already gone to Camelback and had an awful experience, was not able to get the car I want, and they were going to charge me $4000 in dealer fees. Dave Castillo was a breath of fresh air. He is so helpful, kind, and communicative. He gave me frequent updates as my car was on its way from Japan. I am so happy with my car, the price, and the service. Thank you! More

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Everyone was great. Place was very clean and people looked like they were happy working there. Place was very clean and people looked like they were happy working there. More

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I will only ever deal with Subaru Superstore of either Chandler or Surprise. Because neither had the new vehicle I needed, I reached out to several other Subaru dealers. One dealer had huge markups and Chandler or Surprise. Because neither had the new vehicle I needed, I reached out to several other Subaru dealers. One dealer had huge markups and dealer installed items which were mandatory even though I did not want them and large deposits were required to “hold” a vehicle. Another dealer had a mix-up as to whether or not a used car was certified which ended up pitting one salesperson against another. Throughout the process of trying to find a new car, David Castillo kept in touch with me. And when a customer cancelled an order, he immediately let me know. There was never any pressure, the full price was disclosed and the markups were very few and inexpensive. He was always there to answer my questions and return phone calls. The two Superstores worked in tandem cooperating with each other, each trying to help me the customer find what I wanted. And as I learned from visiting other types of car dealers, huge markups and dealer add-ons for both new and used cars are the norm rather than the exception. So Subaru Superstore truly does stand out as an excellent place to buy a car. More

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Very good service, clean and friendly location. Staff made us feel welcomed and attentive to any questions we had. Took our time with no rush or pressure. Good experience, recommend. Staff made us feel welcomed and attentive to any questions we had. Took our time with no rush or pressure. Good experience, recommend. More

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