David Grieco
David Grieco at Toyota of Scranton

David Grieco | Page 24

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
288 Reviews
4.9

288 Reviews

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288 Reviews of David Grieco

August 16, 2021

Dealership Rating
Employee Rating

Well after selling me a Honda crv I had it 2 days before the transmission went out of it so this rating is for the service department not for the sales they fixed the transmission at no cost for me and goi More

by OWENSSHIRLEY51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair, Kacie Greico

Aug 17, 2021

Toyota of Scranton responded

shirley, thank you for taking the time to tell us your story. It is unfortunate that happened just after you purchased the vehicle. The issues have been addressed by our service team. Please let us know how else we can assist. You can reach out to Mary Jo Preno, vice President of Guest Experience to further discuss this situation. You can reach Mary Jo at 570.702.8776. Have a good day. Take care.

August 06, 2021

Dealership Rating
Employee Rating

I don't think they do the multi point inspection. They do print out a nice form for you to look at with green yellow and red blocks. More

by robdovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Esteras

Aug 11, 2021

Toyota of Scranton responded

robdovin, our goal is to provide you with as much information on your vehicle so you can decide what you would like to address at each visit. We want to thank you for taking the time to let us know about your service visit. Take care.

July 25, 2021

Dealership Rating
Employee Rating

In the past service levels were below expectations. This appears to have improved since my previous vehicle purchase. My service advisor was very friendly and helpful. More

by MOZARTX007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Toyota of Scranton responded

Thank you, Mozartx007, for letting us know about your recent service visit. We are happy to know we are making progress. That is our goal. Take care and see you at your next visit.

July 06, 2021

Dealership Rating
Employee Rating

David, my advisor and Assistant Manager, was AMAZING! He went above and beyond to communicate with me and assist me with all my questions. I am so thankful to have had him work with me. The other customer More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie McNair , Travis Langlois

Jul 08, 2021

Toyota of Scranton responded

Thank you Cindy! We are delighted to hear your situation was resolved in a timely fashion and our team, especially David, was so helpful. That is our goal. Thank you for the perfect, 5 star rating. Take care.

July 05, 2021

Dealership Rating
Employee Rating

My service representative was great. The rental was on time. Made it a easy as possible More

by LORDIU50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2021

Toyota of Scranton responded

Thank you for the perfect, 5 star rating of your recent experience with our service department. We are delighted David made your visit so easy. That is our goal! Take care.

June 28, 2021

Dealership Rating
Employee Rating

Don’t know what to say service can not be matched by anyone else And as Dave as my service advisor I know I will be well taken care of thank you for your wonderful service More

by ramdbm18424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2021

Toyota of Scranton responded

Thank you for your awesome review and rating. We are delighted we earned top, 5 star rating. Thanks so much!!!

June 25, 2021

Dealership Rating
Employee Rating

Everyone was super professional and courteous. The service was really fast as well. More

by LADY1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Kevin Morrow

Jun 25, 2021

Toyota of Scranton responded

LADY1979, thank you for taking the time to let us know about your recent visit to our dealership. We are delighted you were pleased and had an excellent experience. Thank you.

June 19, 2021

Dealership Rating
Employee Rating

Everyone is very nice. Always eager to help and answer any questions you have in a way you can understand. Toyota of Scranton is my favorite dealership More

by SARAREED78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Toyota of Scranton responded

Thank you, SARAEED78, for the opportunity to service your vehicle. We want to be your dealership and hopefully, we will have a long time friendship. Take care.

June 15, 2021

Dealership Rating
Employee Rating

With Dave at your service rep and him taking a personal interest in your problem along with Toyota this should be the benchmark at other dealerships and other dealers employees should strive to Match More

by ramdbm18424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Toyota of Scranton responded

rambm18424, thank you for the very kind words. David is great as he strives each and every day to provide our guests with the best experience. We all appreciate the perfect, 5 star review. Thanks again. Take care.

June 01, 2021

Dealership Rating
Employee Rating

David in customer service was extremely helpful. They made a great effort to correct something that had to be fixed. Excellent customer service in this location More

by MARIALSALAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Toyota of Scranton responded

Thank you Maria for letting us know about your recent service visit. There will be times when issues happen and we believe the magic happens in how our guests' issues are addressed. We want you to enjoy servicing your vehicle at our dealership. Thanks again. Take care.

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