David Hoff | Page 31

Excellent, Excellent, Excellent Excellent does not even begin to describe my experience with this dealership. Otto Scharfschwerdt, Lou Deleo, and David Hoff were an amazing group of Excellent does not even begin to describe my experience with this dealership. Otto Scharfschwerdt, Lou Deleo, and David Hoff were an amazing group of gentleman. They bent over backwards to get me into the vehicle I wanted at a price much lower than I could have expected, in less than two hours. They have earned my business for life. More

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Great experience. We stopped in to look at a Diesel truck, and were greeted by Sonny. He was patient with us and answered all our questions. He was honest, straight for We stopped in to look at a Diesel truck, and were greeted by Sonny. He was patient with us and answered all our questions. He was honest, straight forward and a pleasure to deal with. The whole experience was fantastic. I would definitely recommend stopping by. More

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Jeep Patriot Latitude This Jeep is exactly what I was looking for. The staff was awesome, financing was easy, and I took home a great vehicle. Well worth the drive. This Jeep is exactly what I was looking for. The staff was awesome, financing was easy, and I took home a great vehicle. Well worth the drive. More

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Amazing I had been to multiple Chrysler dealerships looking for my Pacifica and finally found Bill Stickley at Phillips. He was such a pleasure to work with I had been to multiple Chrysler dealerships looking for my Pacifica and finally found Bill Stickley at Phillips. He was such a pleasure to work with and gave us such a great deal. It felt so good to work with someone who wanted to work with me that my husband and I decided to buy two cars and went home with a truck for him too!!! Thanks Bill!!! More

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2017 Jeep Cherokee Overland My wife & I bought another new Jeep Overland from Phillips as we recently purchased a 2017 Grand Cherokee Overland at the end of December. We find the My wife & I bought another new Jeep Overland from Phillips as we recently purchased a 2017 Grand Cherokee Overland at the end of December. We find their easy going, no pressure, professional approach reminds us of the dealer we purchased cars from up in Pittsburgh. I specifically asked for the same Salesman, Bill Stickley, as he's an honest & engaging person. I find they have a great selection & usually have the model w/ the colors & options we like at an reasonable price. Since they're about a 100 miles from where we live I research online & negotiate over the phone w/ them so we don't make a wasted trip. They have the paperwork ready when we arrive w/ the car cleaned, prepped & ready to go. However, in this particular instance Bill immediately pointed out the Cherokee's Driver side mirror had some paint missing & they didn't realize until just before we arrived. Since this was a Sunday & the Service Department was closed nothing could be done until early in the week when a replacement mirror could be ordered. It was agreed they would send me the mirror as they already made arrangements w/ my Local Dealer to replace it at their cost. Also, the Cargo Cover was missing (it was on the Sticker & in the photo online), but they're shipping it directly to me as well. While these issues likely would have caused some trepidation on some people's part, their personal & professional approach to resolve them only reinforced we made the right decision to purchase our vehicles from Phillips. We look forward to many years of these cars being on the road & when it comes time to replace them we'll be shopping again at Phillips. Sincerely, Annette & Randy Curti More

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Great experience Our salesman, Brian Baker,was very informative and when he didn't have an answer he would go to someone who could give the correct info. He was amazin Our salesman, Brian Baker,was very informative and when he didn't have an answer he would go to someone who could give the correct info. He was amazing at getting my husband and I the best deal available. This was probably the best experience we have ever had at purchasing a vehicle and I would recommend this salesman and dealership to anyone. My husband has always used the service side of the dealership and always raved about how well things are run and quality of the work, but this is the first time at purchasing and it was THE BEST!! More

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