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David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller | Page 11

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.6
2,200 Reviews
4.6

2,200 Reviews

Write a Review

2200 Reviews of David Keller

August 25, 2025

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Employee Rating

I had to bring my 2016 Dodge EcoDiesel in for a fuel pump recall. Unfortunately, my overall experience wasn’t great. The vehicle was at the dealership for a full week, and we never received a call letting us More

by Rommel
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Hooper

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Aug 27, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for bringing this issue to our attention, Rommel. We're sorry to hear that this was your experience with our team and that our communication fell short of what you deserve. We value your feedback and want to resolve this issue. Please reach out to our team, and we'll work to make things right. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 22, 2025

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Employee Rating

Always a pleasure working with Palmer. Have purchased many vehicles here and will continue to do so. More

by ldm40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 25, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much! We're thrilled we were able to help you find your perfect vehicle once again, and we're honored to have served you over the years. You're truly a valued customer, and we look forward to welcoming you back for all future car needs. Thank you for your loyalty!

August 21, 2025

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Employee Rating

Great service and parts department. Always customer service oriented and professional. This is the place to do business for all your Mopar needs! More

by jodyotwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper

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Aug 22, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Jody! Our team is delighted to know you received excellent service during your visit. We're happy that David and Ryan were able to help you out, and we appreciate your kind words! We look forward to welcoming you back for all future car needs!

August 19, 2025

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I was happy with the service performed on my truck. Truck was fixed the first time. More

by jeffgarcia80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper , Kim

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Aug 20, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you, Jeff! We greatly appreciate you taking the time to leave your feedback, and we're delighted our service team was able to help fix your truck. Our team is happy to hear that we delivered excellent service during your visit, and we look forward to serving you again for all future car needs!

August 18, 2025

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Employee Rating

Great customer service! Appointment started in time and they provided constant updates about my service. Definitely a return customer. More

by ddstaples2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper , Dustin Perry

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Aug 19, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much! We're happy to hear our service techs provided an excellent and efficient appointment during your visit. Our team looks forward to welcoming you back for your future Dodge servicing needs!

August 15, 2025

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Very professional and courteous. They also kept us informed about the repair every step of the way. More

by bruiz3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed your time with our service team and that we were able to help get your vehicle up and running again. We appreciate you taking the time to share about your experience, and we look forward to serving you for all future repair needs!

August 13, 2025

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I appreciated being kept apprised of the progress of the work being done on my car. Checking the systems as part of the service is important to me. More

by sam.mcclurg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback, Sam! We're glad to hear that you appreciated the updates on your car's service. Keeping our customers informed is a priority, and we’re thrilled to know it made a positive impact on your experience. We look forward to serving you again!

August 11, 2025

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Very professional and courtesy was a plus for me very helpful to answer any questions I had about my service or any future services I wanted done definitely will return again for service thanks again More

by gapjacksons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Jackson

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Aug 13, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we look forward to assisting you again in the future. Safe travels until next time!

August 09, 2025

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Employee Rating

I gave it 5 stars because the advisors were friendly. However, I wanted my tires rotated and added the service online. It didn't get done and it was close to closing so I didn't make a big deal about it. More

by matthyler2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the great feedback! We're glad to hear you had a positive experience with our advisors. We apologize for the oversight with your tire rotation and appreciate your understanding. Your feedback helps us improve, and we hope to serve you even better next time!

August 06, 2025

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Employee Rating

Would not trust anyone else with my truck! Everyone is extremely nice and friendly. Ask for Sarah. More

by pete.mongeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper , Sarah in service

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Aug 07, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review, Pete! We're thrilled to hear that you have such a positive experience with our team. Sarah and the entire staff appreciate your trust and are always here to help with your truck needs. Looking forward to seeing you again!

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