David Keller | Page 13

Charged for alignment that was never requested. Drained Freon from working A/C after I did not want to be charged for an inspection. Drained Freon from working A/C after I did not want to be charged for an inspection. More

by davidw14 Verified Customer Verified Customer

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I'm pretty happy with this dealership service area generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing f generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing fee? What are my options if not paying with a credit card? Walking around with cash (so people maybe now know it's easier to rob people at this dealership), or a check, like I'm 90 years old? Honestly. Take the credit card processing fee away, it's so stupid. More

by mollykingdvm Verified Customer Verified Customer

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Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented to me. Service center was purely reactive. More

by rparivechio Verified Customer Verified Customer

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The vehicle was at Palmer for warranty repairs and very happy with the service dept. happy with the service dept. More

by tfondy Verified Customer Verified Customer

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Hiram & team always go above and beyond making sure my truck is well taken care of and up to date with all services. truck is well taken care of and up to date with all services. More

by dinodiaz8 Verified Customer Verified Customer

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Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! More

by GWALTNEY4801 Verified Customer Verified Customer

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Nice service team - it was an easy process and we enjoy this dealership as compared to others. this dealership as compared to others. More

by DANANDSTACY Verified Customer Verified Customer

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I had an awesome experience at Palmer Dodge thanks to Luis! He got my tire replaced quickly and completely free under my warranty—no hassle, no runaround, just solid service. Luis was professional, frien Luis! He got my tire replaced quickly and completely free under my warranty—no hassle, no runaround, just solid service. Luis was professional, friendly, and made the whole process smooth and stress-free. It’s rare to find someone who genuinely takes care of their customers like that. Thanks again, Luis—you’ve got a loyal customer here! More

by robertsparadigm Verified Customer Verified Customer

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When I came last year, I was given the option to be ubered to a coffee shop. Also, I felt like last year was better for my oil change. A worker called me and wrote a list of upcoming things my car woul ubered to a coffee shop. Also, I felt like last year was better for my oil change. A worker called me and wrote a list of upcoming things my car would need plus the cost. This time, I was told there weren’t any “recommendations”, and I was good to go. It made me wonder if they actually looked at my car or just changed the oil and left. I usually drive from Buckhead to come here because I trust them and I can be taken to a coffee shop. I’m not sure now More

by smp532 Verified Customer Verified Customer

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Excellent service and the people are very professional. ! They did a wonderful job . Congratulations and thank you! ! They did a wonderful job . Congratulations and thank you! More

by SANTIAGO5 Verified Customer Verified Customer

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