David LaLonde | Page 107

Awesome Service was great as always. I love the service department everyone is always informative and helpful. Definitely will be returning for any if not ALL Service was great as always. I love the service department everyone is always informative and helpful. Definitely will be returning for any if not ALL my future service needs! More

by Anonymous Verified Customer Verified Customer

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Really Took Care of Us I went looking to buy a specific vehicle and had Adam Mitchell from sales meet us and help us complete the purchase. When a problem was found within a I went looking to buy a specific vehicle and had Adam Mitchell from sales meet us and help us complete the purchase. When a problem was found within an hour, Adam contacted service and the manager and my GMC Acadia Denali was back in for service and fixed. Adam really went out of his way the entire time before I was approved to help us with the vehicle and to be comfortable while waiting. Emily and David and another man that also mans the desks at the service entrance were all really amazing the whole time as well, great customer service all around. I even took them a cake at the end of the entire thing because they were just so awesome and made an impression on me. More

by aktyras Verified Customer Verified Customer

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Great Service - Over Priced A $12.00 (twelve dollar) High Quality Bulb at a Auto Parts Store costs $35.50 plus shop service. Installation was less than 15 (fifteen) minutes.. A $12.00 (twelve dollar) High Quality Bulb at a Auto Parts Store costs $35.50 plus shop service. Installation was less than 15 (fifteen) minutes.. More

by OhioRadonPro Verified Customer Verified Customer

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Oil change Very efficient. Fast and friendly service. I did not have to wait very long for an oil change and tire rotation, which was nice since I was coming fro Very efficient. Fast and friendly service. I did not have to wait very long for an oil change and tire rotation, which was nice since I was coming from work and just wanted to get home. More

by jriegler0823 Verified Customer Verified Customer

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Great experience! Everything went smoothly and efficiently! The timing was quick and all issues addressed and explained easily to me. David was friendly and professiona Everything went smoothly and efficiently! The timing was quick and all issues addressed and explained easily to me. David was friendly and professional. All areas in building were clean. More

by jaman.gonzales Verified Customer Verified Customer

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Friendly and Professional Always friendly and willing to accommodate you in every way. Great service. I never have to wait long and enjoy the hot chocolate and or coffee.. Always friendly and willing to accommodate you in every way. Great service. I never have to wait long and enjoy the hot chocolate and or coffee.. More

by MJZAHN Verified Customer Verified Customer

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Simple and Easy Showed up for regular car check up. I was greeted promptly and professionally. I was kept up to date on the check up in timely manners. Another easy a Showed up for regular car check up. I was greeted promptly and professionally. I was kept up to date on the check up in timely manners. Another easy and worry free check up. More

by aquago Verified Customer Verified Customer

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service department falls short I have taken my car back for the same problem (4 separate big problems) 3 times or more for each and it takes that many times to get satisfaction. Af I have taken my car back for the same problem (4 separate big problems) 3 times or more for each and it takes that many times to get satisfaction. After they replaced my engine (4 months wait) they still (8 months later) do not know why my MPG's are so much worse and can't help. I suggested that maybe there was an exhaust leak at an engine connection as it sounds very loud compared to before and their scientific experiment was to start my car, start one of their new ones, and then tell me that my car was quieter than a new one from what they heard (no equipment or sound monitoring devices were used in this process). I have been waiting for 6 weeks to hear back from the manager and honestly, even IF he is waiting to hear from Hyundai before contacting me with an answer, he could still call me and let me know that. I have called and online chatted and I do not hear back. Their communication skills are non existant unless they are waiting for you to bring their loaner car back! Emily and David tried to help at least, but I cannot give credit to anyone else there and I don't even know the person's name that is supposed to call me back as no one has told me the manager's name. More

by Marie Verified Customer Verified Customer

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They are OK I dropped my car off at 8 am and told them I needed it by 3:30. At 3:45 I called them and they said it would be done soon. I dropped my car off at 8 am and told them I needed it by 3:30. At 3:45 I called them and they said it would be done soon. More

by AKZ1366 Verified Customer Verified Customer

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Fantastic All faces were smiling and friendly, and the service was very quick and painless. Could not have asked for a better experience from a service departme All faces were smiling and friendly, and the service was very quick and painless. Could not have asked for a better experience from a service department. More

by Golddoubloons Verified Customer Verified Customer

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