David Lee

Efficient Excellent customer service from mechanic and his team Friendly Shuttle/Lyft service was excellent Easy to schedule appointment Cashier was friendly and efficient When will car wash be av his team Friendly Shuttle/Lyft service was excellent Easy to schedule appointment Cashier was friendly and efficient When will car wash be available? More

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Huge shoutout to Bruce Herrera for the world-class service. The shop was packed when I arrived, but Bruce handled the chaos with total professionalism. He got my car in, kept me posted on the progress service. The shop was packed when I arrived, but Bruce handled the chaos with total professionalism. He got my car in, kept me posted on the progress via text/call, and had me back on the road exactly when he promised. He makes the entire service process seamless and stress-free. 10/10 service—thanks, Bruce! More

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Alex is a fantastic service writer and should get a raise for such great service for such great service More

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Longo is great! There’s a reason they are #1. Bruce always makes sure I’m taken care of in a personable, but professional way. Always makes me feel important. Dav There’s a reason they are #1. Bruce always makes sure I’m taken care of in a personable, but professional way. Always makes me feel important. David Lee did the work I needed and even came out to discuss some tips for longer car and tire life. Really appreciated that. These guys truly care. Customer for life! More

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Went for a warranty repair, issue was reproduced with master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that mornin master tech driving. Was asked to return 3 days later after parts arrived. Alex, the service tech, did not respond to voicemails and text that morning to confirm before heading out to the dealership. Did not get a response. Showed up to dealership and Alex was just chatting away and didn’t even remember our conversation nor that he had asked I returned that day. Made me waste a trip because parts appear to be backordered and I don’t expect him to be on top of this matter at all. More

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Great Service! Longo Toyota is the only dealer I trust with my vehicles. Bruce Herrera and David Lee are my go to. Longo Toyota is the only dealer I trust with my vehicles. Bruce Herrera and David Lee are my go to. More

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This place is great the service is awesome always good work there love it all the time work there love it all the time More

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The best dealership in the world, greatest customer service to accomplished whatever their customers want and need. service to accomplished whatever their customers want and need. More

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Bruce provided tremendous customer service and addressed everything I needed, and David provided meticulous care and took care of everything my car needed. Thanks to Longo Toyota for the fantastic and effic everything I needed, and David provided meticulous care and took care of everything my car needed. Thanks to Longo Toyota for the fantastic and efficient service! More

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This review is way past due. A little over a year ago, I had a problem with my 2015 Toyota Tacoma Limited and I was very frustrated as no other mechanic/dealer was able to figur A little over a year ago, I had a problem with my 2015 Toyota Tacoma Limited and I was very frustrated as no other mechanic/dealer was able to figure out the problem. I finally decided to take it to Longo Toyota and David Lee got involved. David and his team were able to figure out the problem and resolve in a very surprising way. Not only they worked competently and efficiently but they were also very smart. Many thanks to David Lee and his team. Much appreciated. More

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