David Olson | Page 34

2nd time car buyer We are repeat customers to Bourne Auto Center, and again the process was as their motto proclaims No Hastle/No squabble. From the minute (even though We are repeat customers to Bourne Auto Center, and again the process was as their motto proclaims No Hastle/No squabble. From the minute (even though the Salesroom was full) we arrived at their dealership someone came to greet us and offered us refreshment . Kenny Long was our experienced, professional salesperson. We definitely will tell our family and friends of our experience.. …...Good Going Bourne…... More

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A Hidden Gem! We have been shopping around for a Cadillac SRX. We have visited a couple Cadillac dealers as well as some used car dealers. Like everyone we had a pr We have been shopping around for a Cadillac SRX. We have visited a couple Cadillac dealers as well as some used car dealers. Like everyone we had a price in mind that we were comfortable with paying. We saw on the Bourne website they had a couple SRX's. We had been to another dealership earlier in the day and decided to swing by Bourne on our way home. BEST DECISION WE COULD HAVE MADE! We drove on to the lot and business was BOOMING, which we felt was a good sign. Tons of cars. We spotted one of the SRX's and looked it over. What a pleasure to have the price and mileage posted on the windshield. We walked the lot taking note of some other models we might want to consider and then made our way inside to the showroom to speak with a salesperson. We were promptly greeted by 2 young ladies at the front desk and immediately introduced to smiling Jose Garcia. Jose could give lessons to other car salespeople. Friendly but not fake or over the top, knowledgeable, and respected our time and got right down to work with us. We drove the SRX and met back with Jose, he explained our option of putting a deposit down to secure the car, which we did, just to give us a little time to be sure. We walked around the lot a bit more and any staff member we came across was smiling, pleasant, said "hello", just gave us a good vibe about Bourne. We moved forward with the purchase and in all my years of purchasing cars, NEVER have I had a salesperson like Jose, who noted the questions we had about the car and the few issues, we had a email the next morning with answers to ALL our questions as well as a menu from Shawn in the finance department outlining our options for additional coverage. We asked Jose if we could finalize the sale and pick up the car the next day. "of course, no problem" was his response. He touched base with me through out the day confirming that he somehow managed to get the extra key we requested made and had the car detailed. We live about 40 minutes away and I work till 5. Again "no problem" said Jose, he'll be there and car will be ready. We arrived, again greeted warmly and showroom was busy but Jose made eye contact, waved to us and said he would be right with us. Waited just a few minutes Jose took us to Dave Olson, yet another friendly, professional, he had our file, went thru all the details with us, BOOM we were back with Jose, who had put our plates we had brought with us on our new car, took us outside and walked thru the car with us an made sure we were happy and comfortable, WHICH WE WERE!! My husband spotted a coupe in the lot which he liked the look of and inquired about it to Jose, even though it was after 7:00 p.m. (posted closing time) he brought us back inside to his desk printed the info sheet and car fax and said if we liked we could take the car out for a drive. We thanked him and said we would look over the info sheet and contact him to schedule a time to come back. All in all a WONDERFUL experience. WE WILL BE BACK! Thank you Jose! More

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Wonderful car buying experience I went to Bourne's Auto to purchase my first car. I came not knowing exactly what I wanted and left very pleased with what I got. I worked with Mario I went to Bourne's Auto to purchase my first car. I came not knowing exactly what I wanted and left very pleased with what I got. I worked with Mario and David and both guys were super helpful, relaxed, friendly, and not even a little bit pushy. I honestly could not be happier with the experience. Thank you! More

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Outstanding customer service We went to Bourne auto center to buy a used car with my 20 year old son yesterday and by all accounts it was the best car buying experience I have eve We went to Bourne auto center to buy a used car with my 20 year old son yesterday and by all accounts it was the best car buying experience I have ever had in my life. We worked with Trey who was awesome! He was a very nice young man and very helpful. My husband and I will buy our next car there when we need one. Great dealership! Also David Olson was very nice to work with he never pressured us to buy any extended warranties although we did anyway. More

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One word - Easy My salesperson Jessica and the business manager David made this as easy as possible. They were knowledgeable, pleasant and professional, no games. It My salesperson Jessica and the business manager David made this as easy as possible. They were knowledgeable, pleasant and professional, no games. It was by far the best car buying experience I have had and I will buy from them again. More

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2016 Ford Edge Overall I great experience with Jose and Dave. They steered me in the right direction not only with the type of vehicle but with keeping it in my budg Overall I great experience with Jose and Dave. They steered me in the right direction not only with the type of vehicle but with keeping it in my budget. Everyone was so helpful through the whole process and i strongly recommend Bourne when your trying to buy a car. More

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Ford Edge I would recommend Bournes to everyone. The whole process was so easy. Trevon and David were a pleasure to work with. Down to earth no bs compared to o I would recommend Bournes to everyone. The whole process was so easy. Trevon and David were a pleasure to work with. Down to earth no bs compared to other dealerships I've been to. Thanks again guys! More

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Easy, no hassle process Our salesperson, Amy, made purchasing our truck simple and worry free. When we arrived on a busy Saturday she came out to greet us promptly and never Our salesperson, Amy, made purchasing our truck simple and worry free. When we arrived on a busy Saturday she came out to greet us promptly and never rushed us. We looked over the trucks in the lot and when those did not meet our specifications, she was able to bring another over that was being worked on which was exactly what we were looking for! We next meet with a finance manager, David, who gave us clear straight forward options. The process was quick and easy, we will definitely be purchasing from Bournes again! More

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Fast, honest service I was looking for a mid-sized SUV. I came to Bourne and started with a Chevy Traverse. My sales rep, Trevon Hubbard, worked quickly as we test drove I was looking for a mid-sized SUV. I came to Bourne and started with a Chevy Traverse. My sales rep, Trevon Hubbard, worked quickly as we test drove that but were also showed several other options. We decided on the Traverse which comparatively came in 6000 less than any other options we have seen elsewhere. Dave Olson, the finance manager, could not have been more professional and helpful as well. The greatest car buying experience we have ever had! Highly recommend!! More

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Honest and Reliable!! We bought a pre-owned 2011 Ford Fiesta SES from them and they were great! Shawn, Andy and Dave were very honest and that made the process much easier We bought a pre-owned 2011 Ford Fiesta SES from them and they were great! Shawn, Andy and Dave were very honest and that made the process much easier for my family and I. This place is awesome! I will definitely be buying my first new car through them. More

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