David Pyo | Page 12

Excellent service, friendly advice and very helpful during the trade of my car and the purchase of the new car, I was very impressed that the trade estimate and the loan approval was so efficient and w during the trade of my car and the purchase of the new car, I was very impressed that the trade estimate and the loan approval was so efficient and went very smooth. In addition, everything that I was told on the phone was real and when I drove to NJ to drop off my car and pick up the new car. Jim Kirchner was excellent in preparing everything for me before I came down to the dealership. David Pyo the Financial Manager was extremely helpful and friendly which made the whole process stressless and fun, unlike any other dealership I've been to (and I've been to many). The staff was so nice and friendly, I could not ask for a better place to do business! Thank you Jim and David for the great service in trading my car, I am very happy with my purchase and Bridgewater KIA and I'll definitely recommend any of my friend and relatives to purchase their cars there! Thank you for the great experience! More

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Both members of your team I worked with were professional and educational when it came to answering my questions. The negotiation process was stress-free unlike most dealers . and educational when it came to answering my questions. The negotiation process was stress-free unlike most dealers . More

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This dealership was great,the sales lady, Karen Mateo was phenomenal and was very helpful. I will recommend her to anyone looking to buy a new vehicle phenomenal and was very helpful. I will recommend her to anyone looking to buy a new vehicle More

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My name is La-Tarso Muhammad and it was an absolute pleasure doing business with Karen Mateo at Bridgewater Kia. She made the process so relaxed and fast. This is now my second vehicle purchase at Brid pleasure doing business with Karen Mateo at Bridgewater Kia. She made the process so relaxed and fast. This is now my second vehicle purchase at Bridgewater Kia and with Karen Mateo. Not only did I purchase a new vehicle on Saturday, 8/22/20; my husband also purchased his vehicle. If you're looking for someone who is very professional, attentive, and honest...ask for Karen Mateo when you walk in...She's is AWESOME. More

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No follow up/Ignored for too long Friday, August 7, 2020. I purchased a Certified PreOwned Sportage through Jim Kuschner at Bridgewater Kia. I drove an hour to go there because they of Friday, August 7, 2020. I purchased a Certified PreOwned Sportage through Jim Kuschner at Bridgewater Kia. I drove an hour to go there because they offered a wider selection in my range. Test driving was a snap and the assistants were great. The transaction was lengthy and the financials a bit complicated but better blamed on COVID19 and it was a rainy Saturday. However, the next morning when I went to put my things in the car and figure out all the new bells and whistles, I found only three floor mats with the driver's side missing. Aside from my bill of sale and temp registration, there was nothing in the glove compartment; nothing about the tires, no directions for the sound system and NO manual. Keyless entry was new to me and I had spent thousands more for the high end trim. I called my rep and he said he would look into it. After over a week I called again and left a message. I emailed twice and called two more times. NOTHING. In the interim I realized my temporary registration had expired without any notification or contact from Bridgewater Kia. I had to call and "luckily" the registration and plates were "just" in. They said they would mail them to me and when I asked about the other missing elements, I was told a manual was easily obtained but that they would not mail it to me. Why not? Slip it in with the plates! For the third time I asked to have Jim call me to settle these issues. And still no word on the missing driver's side all-weather mat that matches the other three! Crickets. These are not high demands. Is it asking too much to expect small basic elements to come with the car when I spent over $24,000 on a USED vehicle?! A very disappointing lack of follow up service. More

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this dealership is so great Rj helped me through the process and he was professional from the start i would recommend this dealership to all my family and friends process and he was professional from the start i would recommend this dealership to all my family and friends More

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Excellent servive!!! No bull, Jim and the internet team got me the price I wanted and on the road with no hassle. Very friendly and professional!!! got me the price I wanted and on the road with no hassle. Very friendly and professional!!! More

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I purchased my KIA Optima S at Bridgewater KIA in 2019. It was a great experience after researching many dealers and brokers. My Salesman Chris K was great, and Carol and the service team are excellent! I It was a great experience after researching many dealers and brokers. My Salesman Chris K was great, and Carol and the service team are excellent! I highly recommend Bridgewater KIA and look forward to doing continued business with them. More

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Working with Karen was an excellent experience. She is very knowledgeable and honest with the price. This was the first time in a long time I purchased a vehicle with no hassles very knowledgeable and honest with the price. This was the first time in a long time I purchased a vehicle with no hassles More

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Jim was great! He was friendly and answered all our questions. Great sevice overall and would definitely recommend to friends and family. Keep up the good work! questions. Great sevice overall and would definitely recommend to friends and family. Keep up the good work! More

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