David Stone | Page 11

Service Dept. I am 72 and have bought many cars/trucks and must say that Newton Nissan of Gallatin is the best I have ever dealt with.David Stone in service is top I am 72 and have bought many cars/trucks and must say that Newton Nissan of Gallatin is the best I have ever dealt with.David Stone in service is top notch and way above the Mercedes,Lexus,Infiniti dealers I have dealt with. My hat is off to whoever found David and placed him with Newton’s. Outstanding job David!!! More

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Excellent Customer Service! I took my 2015 Altima (approximately 34,000 miles) in for warranty service because of two issues. Both were intermittent and I expected the dealer to I took my 2015 Altima (approximately 34,000 miles) in for warranty service because of two issues. Both were intermittent and I expected the dealer to tell me, "sorry, but we can't duplicate your problem". Boy was I wrong. They gave me a loaner car so they could keep mine overnight so they could start it cold and drive it in an attempt to reproduce the issues. My service advisor, David Stone, called me the next day and said my car was ready to be picked up. They were able to find one of the issues and replaced some parts, and updated the computer program to correct the problem they could not duplicate. Both of my issues are now gone. David was very professional and thorough. He clearly explained what the service technician did to my car and told me if either of the issues came back to give him a call. No doubt one of the best service visits I've had in my ownership of 8 new vehicles of various brands in the past 30 years! Joe N More

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Awesome service and experience ! Referread a friend after my experience and her experience was just as awesome would recommend this dealership again. Keep up the good work. ! Referread a friend after my experience and her experience was just as awesome would recommend this dealership again. Keep up the good work. More

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Always The Best Every time we go here for service all the service techs very professional. They keep us updated as service goes on and answer any questions we have. Every time we go here for service all the service techs very professional. They keep us updated as service goes on and answer any questions we have. They will always have our business. More

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Service Review I purchased a replacement rear seat cup holder for my Rogue and I was having issues installing it. I called and spoke with David Stone in the service I purchased a replacement rear seat cup holder for my Rogue and I was having issues installing it. I called and spoke with David Stone in the service department and told him what I had going on. He told me to just swing by and he would install it for me free of charge. Although it should easily pop into place, we both had difficulties but he got the job done! The service was fast and friendly and I would always recommend this dealership for any vehicle service and needs! More

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Excellent experience Wonderful experience by a concerned, unpressured, knowledgeable and friendly staff. An excellent value and fair trade-in for a quality vehicle.. My fa Wonderful experience by a concerned, unpressured, knowledgeable and friendly staff. An excellent value and fair trade-in for a quality vehicle.. My family will be return customers in the future. This is my fifth NISSAN, and the fourth from this dealership location. Well done, Newton! More

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BEST SERVICE EVER! My Versa was recalled for an air bag parts replacement. I was given a rental car to keep me safe while waiting for the parts to come in to fix this p My Versa was recalled for an air bag parts replacement. I was given a rental car to keep me safe while waiting for the parts to come in to fix this problem for 3 months! When the parts did come in, I had had surgery and was restricted from driving and was unable to bring my car or the rental to the dealership. They came and got my car, fixed it, returned it and picked up the rental! NOW that's SERVICE! I did't ask it was offered. A special thanks to David Stone and the Service Department at Newton Nissan, Gallatin. No one does it better. More

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Problem With Trunk I was on the Wal-Mart parking lot in Gallatin and was having problems with my trunk closing. David Stone, the Service Advisor at Newton Nissan I was on the Wal-Mart parking lot in Gallatin and was having problems with my trunk closing. David Stone, the Service Advisor at Newton Nissan of Gallatin, was contacted while he was already out and about. He came an took care of the trunk for me within 10 mins. More

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Very Helpful. I called for an appointment and they were able to get me in the next day. When Inarrived they were right there to take care of the issue. They directl I called for an appointment and they were able to get me in the next day. When Inarrived they were right there to take care of the issue. They directly me to the waiting area and made me feel at ease that they would check everything over. Will be returning for all my car services Debra Rodgers More

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replacement Every time I visit this dealership the process runs smooth and quickly. I Service advisor is always on top of progress of my vehicle. Replacing the do Every time I visit this dealership the process runs smooth and quickly. I Service advisor is always on top of progress of my vehicle. Replacing the door panel was hassle free and professional. Newton Nissan has one of the best service advisors I have seen, a pleasure to work with. More

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