David Torres

We have been working with and buying cars from Nick for 20 years. He is extremely helpful and genuinely tries to help you get the right car and not trade you up. The BMW service department there on Commonw 20 years. He is extremely helpful and genuinely tries to help you get the right car and not trade you up. The BMW service department there on Commonwealth Ave and James is also the same way. They never push you into things they really don’t think you need. More

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Great experience as always! Hadi and David are great to work with and I highly recommend seeking out both. Hadi and David are great to work with and I highly recommend seeking out both. More

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Nick Lagas, salesman, was excellent. Very attentive and very easy to work with. I would recommend. Very attentive and very easy to work with. I would recommend. More

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Excellent customer care and service! This is my third car purchase from Hadi! Thank you! This is my third car purchase from Hadi! Thank you! More

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I had a very good experience Hadi , he was very helpful and explained clearly, all in all a good experience and explained clearly, all in all a good experience More

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The dealership is bright and clean and filled with people looking to the customer experience great. looking to the customer experience great. More

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This is my third BMW purchase, and once again, it was a fantastic experience! Everything went smoothly from start to finish,. Hadi, along with his team, took care of every detail perfectly. The whole proce fantastic experience! Everything went smoothly from start to finish,. Hadi, along with his team, took care of every detail perfectly. The whole process was efficient, seamless, and their communication was top-notch. Highly recommend this exceptional team! More

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This was my first time buying a car from Herb Chambers and I was totally satified with the whole aspect of purchasing my car Nick Lagas, my Client Advisor, was terrific. He explained everything in detail and I was totally satified with the whole aspect of purchasing my car Nick Lagas, my Client Advisor, was terrific. He explained everything in detail and answered all my questions and concerns. Could not have been happier. More

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Abdou was professional easy to work with and amazing Very open and honest with us and gave us a very fair deal Paperwork came very fast thanks also to financial dept Car arrived in perfect condition same wee open and honest with us and gave us a very fair deal Paperwork came very fast thanks also to financial dept Car arrived in perfect condition same week Thanks More

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This past month, December of 2024, I purchased a BMW from Herb Chambers of Boston, and I wanted to applaud the exceptional service I received from the dealership. Sales Representative Jing Lau, from sta from Herb Chambers of Boston, and I wanted to applaud the exceptional service I received from the dealership. Sales Representative Jing Lau, from start to finish, went above and beyond to ensure the car-buying process was smooth, transparent, enjoyable and most importantly, no stress for me. Jing was incredibly knowledgeable about the BMW X1, patiently walking me through various models of cars on his list, features, and options to find the perfect car for my needs. He was attentive to my preferences and never once made me feel rushed or pressured into making a decision. Jing patiently answered questions that I asked more than one time. His professionalism and genuine enthusiasm for helping customers stood out. During the test drive, Jing’s expertise really shined—he took the time to explain the technology, performance capabilities and features of the BMW I was considering. It was clear that he genuinely wanted me to be informed about my choice and that I was happy with the features of the car, Unfortunately, the specific BMW X1 that I settled on was no longer available. We acted too slow. The news came from his Manager, Katie. She was very apologetic and assured me that we would find another car. She continued to work with Jing until they came up with a new list. I did eventually choose one. I found this experience to be very kind hearted since I have never experienced this at other dealerships. Now came the Finance part, and to me, this is always the hardest part of the process. I hate “hard sell” type of discussions. Surprisingly enough, the purchasing process was seamless. Dave in the Finance department was very personable and understood how I felt. By the end of the discussion, I felt as if he was a long time friend instead of someone I just met. Jing handled all the car delivery and car insurance details efficiently and kept me updated every step of the way. He even went the extra mile to ensure my car was perfectly prepared for delivery, walking me through all the features when I picked it up. More

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