David Truitt
David Truitt at Master Buick GMC

David Truitt | Page 21

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

Contact Me
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rated
250 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

not yet
rated

250 Reviews

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250 Reviews of David Truitt

October 09, 2018

Dealership Rating
Employee Rating

Vehicle trembling after oil change and tire rotation Before David, I had a few bad experience ...this is my 3rd time having David and has been very pleased with the service he gives. More

by Thomas924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2018

Master Buick GMC responded

Thank you for taking the time to let us know about your experiences and giving us another chance to have David handle your vehicle concerns! We appreciate your business and will pass your kind words along to David! Kathy Hensley, Owner

October 07, 2018

Dealership Rating
Employee Rating

Great People, Great Service As always, very professional Service . Great facility and staff. Would recommend Sales associates, and Service personnel for a total satisfying experi More

by cgoodman430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2018

Master Buick GMC responded

Thank you! We appreciate your business and look forward to seeing you again! Kathy Hensley, Owners

October 02, 2018

Dealership Rating
Employee Rating

Quick & Professional The pre-service walk around of my truck was new but appreciated. With an appointment I was in and out in about 75 minutes. No issues or concerns. More

by WILLIAM.CLARK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2018

Master Buick GMC responded

Thank you for your review of our service department! We are grateful for your business and hope to see you again! Kathy Hensley, Owner

October 02, 2018

Dealership Rating
Employee Rating

service My experience was first visit to the dealership and it was super. They did an excellent job, were friendly, quick and attentive. Would use them again More

by KSMITH29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2018

Master Buick GMC responded

We are so happy that your first visit with us was a great one! Thank you for coming here to tell us your story! It was an honor to serve you and we look forward to serving you again! Kathy Hensley, Owner

September 30, 2018

Dealership Rating
Employee Rating

Treated great!!! Received great service from the time I walked in the door.Everyone I encountered asked if I had been helped and greeted me.Got my vehicle finished qui More

by Augusta service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cannot remember everyone's names

Oct 02, 2018

Master Buick GMC responded

Thank you for sharing your experience with our service department and for the opportunity to earn your business. If there is anything we can do for you in the future please let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 29, 2018

Dealership Rating
Employee Rating

The service department was friendly, informative, and helpfu I have unfortunately had too many unpleasant experiences with service at other dealerships, so having such a pleasant experience with Masters Buick wa More

by NANAJO1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2018

Master Buick GMC responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 27, 2018

Dealership Rating
Employee Rating

Masters is a dealership I have enjoyed working with. I have done business with Masters for 25 or more years. I have gone to one other dealer to purchase a vehicle and ended up trading it for one at Maste More

by AMCJ111006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Fanning , Not sure if the other service writer was named David but whoever he was I was pleased.

Sep 28, 2018

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

Sep 28, 2018

Master Buick GMC responded

We are so grateful for our friends and customers who come back to us time and again! We hope that each time you feel the red carpet rolled out for you and you are treated as an honored guest each time!! We thank you for your loyalty and your business. If you need anything at all, please don’t hesitate to call me. Kathy Hensley, Owner (706)922-5213

September 25, 2018

Dealership Rating
Employee Rating

Had a problem with my truck that kept it from running proper Got me in and out on the same day with no appointment. Truck was in limp mode and was really not drivable. So it was great to get me in and out in an More

by EASTERN_MACHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2018

Master Buick GMC responded

Thank you so much for your review]! Happy customers are our goal and our mission at Master Buick GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

September 25, 2018

Dealership Rating
Employee Rating

Commendation Excellent service provided by David Truitt in every respect. He was eager to help, quite knowledgeable, [patient and knowledgeable. May I commend als More

by gdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Towns

Sep 25, 2018

Master Buick GMC responded

Thank you for your excellent review of our service department. We are grateful for our friends’ business and appreciate you and your loyalty to us! Our goal is to make sure you are well taken care of each and every time you visit! Kathy Hensley, Owner

September 25, 2018

Dealership Rating
Employee Rating

Awful The last time i went to dealer for oil change, waited in lobby- 4 hours. Asked how much longer, said oh I was about to call? I was waiting in the lobb More

by HorribleService
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 25, 2018

Master Buick GMC responded

We are very sorry for the wait time you endured at both visits. We appreciate your honest feedback and will work with our employees on scheduling and communication so that we will be better able to handle situations like this in the future. We stand ready to do all that we can to make your experience better. I would like to talk with you if you have a few moments. My number is(706) 922-5213. Kathy Hensley, Owner

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