David Truitt
David Truitt at Master Buick GMC

David Truitt | Page 20

Service Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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rated
250 Reviews

Dealership Experience

8 yrs

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

not yet
rated

250 Reviews

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250 Reviews of David Truitt

October 24, 2018

Dealership Rating
Employee Rating

Great Customer service. This was my first time using the Service Dept., I was very impressed and will be back again. My service Rep David Truitt was very helpful and friendl More

by IRIS2390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2018

Master Buick GMC responded

Thank you for your review! We are pleased you were completely satisfied and look forward to your next visit! Thank you for your business! Kathy Hensley Master Buick GMC

October 22, 2018

Dealership Rating

Awesome David keeps me up to date . He’s very reliable and fast. He makes sure that I am satisfied . I have nothing bad to say. More

by DASHIA11
Recommend Dealer
Yes
Oct 22, 2018

Master Buick GMC responded

We are thrilled with your experiences with David! Thank you for your loyalty and for taking the time to share your great story with us! See you soon! Kathy Hensley Master Buick GMC

October 22, 2018

Dealership Rating
Employee Rating

Pleased customer This morning I woke up to car not starting ( bad battery) I called masters Buick and spoke with David Truitt . Once I got there David got me in and ou More

by Mycar2014
Recommend Dealer
Yes

Other Employees Tagged: Porsha Cox

Oct 22, 2018

Master Buick GMC responded

We want to thank you for taking the time to tell us your story about your experience with us! We will pass along the kind words to David and Porsha! Know we are always here for you when you need us! Kathy Hensley Master Buick GMC

October 22, 2018

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Employee Rating

Warranty repairs Everything went well and we are carrying our car back to have a special order part installed to correct the warranty issue that brought us in to start More

by John Teasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Master Buick GMC responded

Thank you for leaving us this great review, John. We’re happy to hear that everything went well for you. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, The Master Buick GMC Team

October 19, 2018

Dealership Rating
Employee Rating

Awesome Service! David Truitt was very professional, courteous, helpful and quick. I was very impressed and will gladly continue having my vehicle serviced at Master More

by crybit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Peace

Oct 19, 2018

Master Buick GMC responded

Thank you for your great review of our sales and service teams! Roscoe and David are among our finest and we are grateful you experienced their dedicated customer experience! If we can do anything for you in the future, please let us know! Thank you for your business! Kathy Hensley Master Buick GMC

October 13, 2018

Dealership Rating
Employee Rating

Very good But labor cost high Fixed what we hope are all problems However I think Labor cost is too high and parts seem to keep rising and it is now more cost too keep a car on More

by RBBULTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William Fanning , Phillip Townsen

Oct 15, 2018

Master Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, The Master Buick GMC Team

October 12, 2018

Dealership Rating
Employee Rating

Excellent Customer Service and Friendly I was dropping of my truck and they provided me with a shuttle to and from my home. The driver was friendly and pleasant to be around. I will come b More

by becky.turple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

Master Buick GMC responded

Becky - It's delightful to know that we were able to provide you with such a pleasant service experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Regards, The Master Buick GMC Team

October 11, 2018

Dealership Rating
Employee Rating

Great service Special thanks to Gene and Brooke for arranging for a loaner car for my wife. She had some errands to run while the car was being serviced. Great se More

by TDURAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Baxley, Brooke Jennings

Oct 11, 2018

Master Buick GMC responded

Thank you for taking the time to give us this great review! We are so glad we were able to make your visit more convenient and we appreciate your business! Please call us if you need anything in the future! Kathy Hensley, Owner

October 11, 2018

Dealership Rating
Employee Rating

David Truitt David is GREAT!!! Really took the time out to explain everything that was going on with my servicing and future servicing!! OUTSTANDING SERVICE! I More

by panolaboi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2018

Master Buick GMC responded

Thank you for this great review! We are thrilled you were pleased with David and with your service! It was an honor serving you and we look forward to serving you in the future! We appreciate your business! Kathy Hensley, Owner

October 09, 2018

Dealership Rating
Employee Rating

Always available Good people listen to you and great service. Fast and timely. Very knowledgeable. Willing to go the extra mile for you. Work around your schedule. More

by Popatop67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2018

Master Buick GMC responded

At Master Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! All the best, The Master Buick GMC Team

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