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Dawn Kelly

Overview Reviews (514) Inventory (173)

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Dawn Kelly

Dawn Kelly | Page 15

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.9

514 Reviews

Overview Reviews (514) Inventory (173)

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English

4.9

514 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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514 Reviews of Dawn Kelly

November 02, 2024

Dealership Rating

Employee Rating

Clean, courteous a pleasant atmosphere to be in while waiting for service to be done. I find it easy to make an appointment Bryant, the service manager is usually on top of it and a pleasure to work with waiting for service to be done. I find it easy to make an appointment Bryant, the service manager is usually on top of it and a pleasure to work with I’m glad that he is my service manager Bryant Madison remind me of the old days when customer service was always at the top of the list thanks, Bryant More

by madison george

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Mattison

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Nov 04, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Madison, and we are thrilled that you found your experience here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

November 02, 2024

Dealership Rating

Employee Rating

Been quite satisfied with all of our service visit. Really appreciate the complimentary car wash. Wish they would take an extra 10 minutes and vacuum the interior and clean the glass from the inside. W Really appreciate the complimentary car wash. Wish they would take an extra 10 minutes and vacuum the interior and clean the glass from the inside. Would be willing to pay for these extra services. More

by 911guy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Kallas, Roy Reger

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Nov 04, 2024 -

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

October 31, 2024

Dealership Rating

Employee Rating

Consistent and reliable service every time. About as good as it gets! Highly recommend to everyone. About as good as it gets! Highly recommend to everyone. More

by JFELTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 31, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

October 23, 2024

Dealership Rating

Employee Rating

Roberto communicated with me and made sure I understood what the process was on getting my vehicle maintenance what the process was on getting my vehicle maintenance More

by ahmad.qawi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roberto Hernandez

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Oct 23, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Roberto and our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

October 18, 2024

Dealership Rating

Employee Rating

Excellent service and a great deal on a fine new set of tires: the renovated wait area is spectacular too! tires: the renovated wait area is spectacular too! More

by AJPALMER2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: AJ Kallas

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Oct 18, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

October 14, 2024

Dealership Rating

Employee Rating

Customer focused, kept me informed about maintenence and repairs and cost, and sent a shuttle to come an pick me up. repairs and cost, and sent a shuttle to come an pick me up. More

by Dale L.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roberto Hernandez

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Oct 14, 2024 -

Gordie Boucher Lincoln of West Allis responded

Dale, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

October 09, 2024

Dealership Rating

Employee Rating

The service that you receive is always top notch , they’re so professional, And they get the work done in a timely manner. I just love the new building as well . they’re so professional, And they get the work done in a timely manner. I just love the new building as well . More

by WILLIAMSFAM2019

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe England, John Katrichis , Kifat

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Oct 09, 2024 -

Gordie Boucher Lincoln of West Allis responded

October 03, 2024

Dealership Rating

Employee Rating

The work was completed as quickly as possible and to my satisfaction. I was kept appraised of progress. satisfaction. I was kept appraised of progress. More

by Jspurlock

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Brian Mattison

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Oct 04, 2024 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

September 30, 2024

Dealership Rating

Employee Rating

Easy to do business with, excellent dealer for sales and service any and any auto needs service any and any auto needs More

by tgarbo1948

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Garbo, Roberto Hernandez, AJ Kallas, Roy Reger , Brian Mattison

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Sep 30, 2024 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

September 22, 2024

Dealership Rating

Employee Rating

Had an appointment for an oil change at 0800 and also needed a tire patch. Took nearly two hours before I was able to leave. When I went to go check on the status, I noticed my vehicle parked in front. W needed a tire patch. Took nearly two hours before I was able to leave. When I went to go check on the status, I noticed my vehicle parked in front. When I talked to the advisor, he said he was just about to get my vehicle and I mentioned it was already in front. Felt like it shouldn’t have taken nearly two hours for a tire patch and oil change. More

by VICTOR_POLLAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe England, Roberto Hernandez

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Sep 23, 2024 -

Gordie Boucher Lincoln of West Allis responded

Victor, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

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