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Dawn Kelly

Overview Reviews (514) Inventory (173)

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Dawn Kelly

Dawn Kelly | Page 4

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.9

514 Reviews

Overview Reviews (514) Inventory (173)

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English

4.9

514 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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514 Reviews of Dawn Kelly

June 27, 2026

Dealership Rating

Employee Rating

Customer focused. Friendly and welcoming atmosphere. Always a good experience when in for maintenance etc. Friendly and welcoming atmosphere. Always a good experience when in for maintenance etc. More

by KEYS8000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 27, 2026 -

Gordie Boucher Lincoln of West Allis responded

It’s great to know our customer-focused approach and welcoming atmosphere stood out to you. We’re pleased that your Lincoln Nautilus maintenance visits are always a positive experience and look forward to seeing you again. Joe England General Sales Manager 414-327-6000

June 23, 2026

Dealership Rating

Employee Rating

Dawn took immediate care of me. She's a great employee ! Dawn always greets me with a smile, answers all my questions and takes good care of me. She's a great employee ! Dawn always greets me with a smile, answers all my questions and takes good care of me. More

by SASSYSUSY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jun 23, 2026 -

Gordie Boucher Lincoln of West Allis responded

We’re delighted Dawn provided such attentive care during your Lincoln MKZ service. It’s wonderful she greeted you warmly and answered all your questions. Thank you for sharing this positive experience. Joe England General Sales Manager 414-327-6000

June 21, 2026

Dealership Rating

Employee Rating

They are always not only professional but they nice friendly and respectful And Dawn is awesome. I feel so comfortable when I come friendly and respectful And Dawn is awesome. I feel so comfortable when I come More

by LRILEYGLENN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jun 21, 2026 -

Gordie Boucher Lincoln of West Allis responded

It’s great to hear our team treated you with professionalism, friendliness, and respect. We’re pleased that Dawn helps make your Lincoln service visits comfortable. Thank you for sharing your experience, and we look forward to welcoming you back. Joe England General Sales Manager 414-327-6000

June 20, 2026

Dealership Rating

Employee Rating

Great team to work with and always goes the extra step to make customer happy make customer happy More

by TRACYWOZNICKI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jun 20, 2026 -

Gordie Boucher Lincoln of West Allis responded

Dawn and the rest of our service team appreciate your kind words. We’re glad they took extra steps to care for your Lincoln Navigator. Thank you for the five-star review and we look forward to helping you again. Joe England General Sales Manager 414-327-6000

June 18, 2026

Dealership Rating

Employee Rating

Very helpful and personable Dawn has been a big help to me on various items with my Lincoln cars me on various items with my Lincoln cars More

by SHARONLYDA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jun 18, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your experience. We’re glad Dawn provided helpful and personable support with your Lincoln Corsair services. Thanks again for choosing us and we look forward to serving you in the future. Joe England General Sales Manager 414-327-6000

June 18, 2026

Dealership Rating

Employee Rating

Everything was great. Dawn was friendly and professional. The tech sent me a video of the work that was being performed. I appreciated the extra effort. Dawn was friendly and professional. The tech sent me a video of the work that was being performed. I appreciated the extra effort. More

by Rob R

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jun 18, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing your positive service experience on your Lincoln. Dawn will be pleased her friendly, professional support made a difference, and we’re glad our technician’s video update helped keep you informed. Please let us know whenever you need assistance in the future. Joe England General Sales Manager 414-327-6000

June 15, 2026

Dealership Rating

Employee Rating

I called for service on a Saturday morning (dead battery) and the squeezed me in their limited service schedule to install and setup a new battery. Awesome response and much appreciated. and the squeezed me in their limited service schedule to install and setup a new battery. Awesome response and much appreciated. More

by Docngail

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jun 16, 2026 -

Gordie Boucher Lincoln of West Allis responded

It’s great to know we could accommodate your Saturday battery service and get your Lincoln up and running quickly. We appreciate your 5-star rating. Thank you for trusting us with your service. Joe England General Sales Manager 414-327-6000

June 15, 2026

Dealership Rating

Employee Rating

Friendly and excellent service. Very thorough in analyzing the auto. All the staff do a great job. Very thorough in analyzing the auto. All the staff do a great job. More

by Granuka1907

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jun 15, 2026 -

Gordie Boucher Lincoln of West Allis responded

It’s great to hear you received friendly, thorough attention. We’re glad your Lincoln Navigator got the careful service you deserve. We’ll make sure Dawn knows about your kind feedback. Joe England General Sales Manager 414-327-6000

June 14, 2026

Dealership Rating

Employee Rating

Great service when I needed it The mobile mechanic that help with my truck was amazing help with my truck was amazing More

by Chadly3185

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jun 14, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thrilled our mobile mechanic could assist your Ford F-450 when you needed it. Thank you for the stellar rating and for sharing your experience. Joe England General Sales Manager 414-327-6000

June 14, 2026

Dealership Rating

Employee Rating

I like the video they take of the work done on my car & possible work needed in the future. The Boucher staff is always friendly & very helpful. possible work needed in the future. The Boucher staff is always friendly & very helpful. More

by Karenel1970

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jun 14, 2026 -

Gordie Boucher Lincoln of West Allis responded

It’s great that the video updates made the work on your Lincoln MKX clear and highlighted any upcoming service needs. Dawn and our service team were glad to provide friendly and helpful support. Please reach out when you’re ready for your next maintenance visit. Joe England General Sales Manager 414-327-6000

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