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Dawn Kelly

Overview Reviews (514) Inventory (173)

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Dawn Kelly

Dawn Kelly | Page 9

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

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4.9

514 Reviews

Overview Reviews (514) Inventory (173)

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English

4.9

514 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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514 Reviews of Dawn Kelly

January 07, 2026

Dealership Rating

Employee Rating

Everything is excellent, received fast and efficient service from all dealership personnel. Will return for future service needs service from all dealership personnel. Will return for future service needs More

by tgarbo1948

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Jan 07, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

January 02, 2026

Dealership Rating

Employee Rating

Boucher Lincoln took great care of our vehicle figuring out the problem and coming up with a solution. Dawn did a very nice job keeping me informed and she just provided fantastic service. She is a great a out the problem and coming up with a solution. Dawn did a very nice job keeping me informed and she just provided fantastic service. She is a great asset to your team. More

by Dp

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryson, Anthony

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Jan 02, 2026 -

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

December 24, 2025

Dealership Rating

Employee Rating

Excellent service people are very helpful and the quality of work is outstanding. This is the place to go of work is outstanding. This is the place to go More

by NJMEILAND

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carl Cerletty, Joe England, Anthony Garbo, John Katrichis, Roberto Hernandez, AJ Kallas, Roy Reger, Erika Pinzer, Keri Farner

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Dec 24, 2025 -

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

December 20, 2025

Dealership Rating

Employee Rating

Quick friendly service. So happy having my camera fixed. Thank you. Merry Christmas and Happy New Year. So happy having my camera fixed. Thank you. Merry Christmas and Happy New Year. More

by BSIMPSON1227

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Dec 21, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

December 07, 2025

Dealership Rating

Employee Rating

They took care of a warranty issue with my mirror, replaced my front brakes and tires. Always helpful. Beat tire prices of any other local retailers i shopped. replaced my front brakes and tires. Always helpful. Beat tire prices of any other local retailers i shopped. More

by epf100

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Dec 07, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

December 05, 2025

Dealership Rating

Employee Rating

Gordie Boucher provided me with great customer service. Communications were clear - the dealership is extremely clean and well maintained - the service work was completed as promised - and everyone there Communications were clear - the dealership is extremely clean and well maintained - the service work was completed as promised - and everyone there is very friendly. I am pleased I selected them to care for me and my car! More

by LTSCHANZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 05, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

December 02, 2025

Dealership Rating

Employee Rating

I went in for a oil change and brakes. They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it stat They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it states its fine and working. I guess you need to tell them every single little thing that needs to be done otherwise they won't do it unless it costs a lot of money then they will tell you. More

by Ashleyrie93

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Roberto Hernandez, AJ Kallas

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Dec 05, 2025 -

Gordie Boucher Lincoln of West Allis responded

Providing a positive experience is our top priority, Ashley, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Roy Reger Service Manager 414-327-6000

November 30, 2025

Dealership Rating

Employee Rating

Dawn Kelly has always been straight forward and helpful. The service was complete as promised. We also had a great conversation with Joe. The service was complete as promised. We also had a great conversation with Joe. More

by ajs53151

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe England

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Nov 30, 2025 -

Gordie Boucher Lincoln of West Allis responded

November 24, 2025

Dealership Rating

Employee Rating

Great Everything was wonderful. I'm so happy I go there. They always take care of everything fine. I'm so happy I go there. They always take care of everything fine. More

by NIEBLER2C

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Nov 25, 2025 -

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

November 22, 2025

Dealership Rating

Employee Rating

I always trust that I am getting excellent work at a fair price. Communication during repair process is amazing, and concern over my transportation needs are appreciated. price. Communication during repair process is amazing, and concern over my transportation needs are appreciated. More

by DDWABS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Dawn Kelly

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Nov 22, 2025 -

Gordie Boucher Lincoln of West Allis responded

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