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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis
Refer Me

Dawn Kelly | Page 10

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.8
320 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

4.8

320 Reviews

Write a Review

321 Reviews of Dawn Kelly

June 30, 2023

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Employee Rating

Great communication from them and convenient service! They had to order a part to solve the issue. But were able to use the loaner vehicle for almost a month while waiting. So there was no inconvenien More

by JB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Helpful
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Jul 03, 2023

Gordie Boucher Lincoln of West Allis responded

JB, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 27, 2023

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Employee Rating

I was at first told my mileage was too high for the courtesy pick up. I was upset as I travel 140 miles round trip daily and specifically changed to Gordie Boucher for their customer service. When th More

by SKFISCHER1
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

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Jun 28, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2023

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Employee Rating

I used the auto body department for a repair on my 2019 Nautilus. The service was excellent they took care of all my needs. Kudos to Skye Artrip for an enjoyable experience at Bouche. More

by RJBMKX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Miller alwayes there to help

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Jun 25, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis.

June 19, 2023

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Employee Rating

Great customer service! !! Everyone is very friendly and I would recommend my family as well. More

by GINA.MUELLER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

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Jun 20, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you, Gina, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 16, 2023

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Employee Rating

Dawn was fanstic. With her on my team I know I am in good hands. Than you, Dawn. More

by OMZE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison , kifah

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Jun 17, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

Dealership Rating
Employee Rating

Dawn was fanstic. With her on my team I know I am in good hands. Than you, Dawn. More

by OMZE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison , kifah

Helpful
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Jun 17, 2023

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Dawn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else.

June 09, 2023

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Employee Rating

Everything went as promised. Pick up and delivery went perfectly and everyone I worked with was professional and very helpful. More

by PAT.BLUHM4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: everyone i worked with was top notch

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Jun 10, 2023

Gordie Boucher Lincoln of West Allis responded

Thanks, Pat, for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon!

May 30, 2023

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Employee Rating

Another amazing service experience at Gordie Boucher Lincoln! Dawn was very helpful and friendly. Mike Gessler is a top notch service technician, that I trust to work on my older Lincoln. Thank you! More

by Rob R
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison , Mike Gessler

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May 31, 2023

Gordie Boucher Lincoln of West Allis responded

Rob, Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. Dawn, Mike, and our team appreciate your business and hope to see you again soon!

May 25, 2023

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Employee Rating

Dawn Kelly is super helpful and easy to work with. She values customers and works hard to make sure they have what they need for their vehicle. More

by CELINA.MANDLI
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Recommend Dealer
Yes
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May 27, 2023

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you, Celina. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis; we look forward to having you as a valued customer for many years to come.

May 18, 2023

Dealership Rating
Employee Rating

Took almost 2 hrs to change oil, rotate tires, check fluid levels. Salesman seemed new, not real experienced. More

by CTHOM5537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Mattison

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May 22, 2023

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger, Service Manager 414-327-6000

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