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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 10

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
450 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.9

450 Reviews

Write a Review

450 Reviews of Dawn Kelly

September 10, 2024

Dealership Rating
Employee Rating

Everyone was very welcoming. Explanations of what was going to be done were very clear. I appreciated the transportation home while work was being done on my car. More

by MJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

September 10, 2024

Dealership Rating
Employee Rating

I wish I could've started with this company instead of Heiser in which has been an awful business relationship. More

by acclllc68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon

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Sep 11, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

September 10, 2024

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Employee Rating

Always get great service here! !They really know how to take care of their customers!! More

by UNCNBELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

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Sep 10, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

September 05, 2024

Dealership Rating
Employee Rating

Awesome service department . Always friendly and helpful. Love that they help with letting me know about services I need for preventative repairs. More

by RACHEL M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger

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Sep 05, 2024

Gordie Boucher Lincoln of West Allis responded

Rachel, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dawn, Roberto, and our service team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

August 31, 2024

Dealership Rating
Employee Rating

Boucher is in my opinion the best dealership around - fantastic service- great customer service and support- they exceed all of our expectations! More

by BROOK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kifah Barakat, AJ Kallas, Roy Reger , Fred Bomberg, Brian Mattison

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Sep 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

August 31, 2024

Dealership Rating
Employee Rating

Friendly environment. All questions are answered. They teach you how to use your vehicle. Top notch service. More

by JAYAJOHNSON36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Loth , Nicolas

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Sep 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Jaya, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

August 30, 2024

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Employee Rating

From picking up the car at my house to returning, the whole experience was seamless. Having the loaner be the same model I normally drive was nice too. More

by nancy3935
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Nancy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

August 29, 2024

Dealership Rating
Employee Rating

Dawn is absolutely fabulous. I also have worked with Brian and he is a great guy. My first experience with Roberto and he was very helpful More

by jbug.1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez , Brian Mattison

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Aug 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Dawn and Roberto here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

August 23, 2024

Dealership Rating
Employee Rating

Best service ever. They picked my car up, fixed the tire, washed and vacuumed the car and delivered it back to us. More

by Leereger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Brian Mattison

Report | Print
Aug 24, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

August 23, 2024

Dealership Rating
Employee Rating

We wish to have our Lincoln serviced by a Lincoln dealer and Gordie Boucher is the closest dealer. More

by Hjacoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 24, 2024

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

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