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Dawn Sullivan
Dawn Sullivan at Rallye Lexus

Dawn Sullivan

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.8
76 Reviews

Hello everyone, my name is Dawn Sullivan. Just a little bit about myself – as a service advisor, I take great pride in elevating the guest experience. Treating every customer like a guest in our own home. As we say, "Lexus makes the cars, Rallye makes the difference." Feel free to contact me at (516) 629-7625.

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

4.8

76 Reviews

Write a Review

76 Reviews of Dawn Sullivan

December 03, 2025

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Employee Rating

I have been buying my cars from Raleigh Lexus for the last 25 years. They are the best. More

by VIG9899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Paul Ok, Dominic Strippoli, Adnan Baig, John Tetta

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Dec 03, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 25, 2025

Dealership Rating
Employee Rating

My experience with the service team has been very positive. Joanna Oates was the last contact I had and she is very professional and efficient More

by leonardmandell357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

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Nov 25, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

November 20, 2025

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Employee Rating

“Fantastic service! The team did a great job servicing my car and made the whole process smooth and stress-free. I really appreciate the professionalism and attention to More

by NINAKRYSIUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

November 15, 2025

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Employee Rating

I always leave satisfied Dawn kept me informed throughout and I felt that she was very thorough and helpful More

by lgraves9535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

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Nov 15, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

November 13, 2025

Dealership Rating
Employee Rating

I’ve been going to Rallye for about 7 years now and I can’t say I’ve ever had a less than terrific experience. Mike Reidy my service coordinator always goes the extra mile. Example, most recently he noti More

by JJFRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Paul Ok, Maria Santoro, Dominic Strippoli, James Quinlan , Troy Sun

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Nov 13, 2025

Rallye Lexus responded

Thanks for sharing about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

November 08, 2025

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Employee Rating

The service was good & everyone was very nice. I waited sometime but was in a reasonable time. Thank you More

by CMNAUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 07, 2025

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Employee Rating

The staffs are friendly and explain details very clearly! Very efficient and ready for the car clean More

by shirleymcso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

October 30, 2025

Dealership Rating
Employee Rating

Dawn was extremely helpful & communicative with me giving updates about my car as well as getting it back to me quickly! More

by DEBRAPETKANAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Maria Santoro , Charise

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Oct 30, 2025

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

October 28, 2025

Dealership Rating
Employee Rating

Quick and easy service. The process was very smooth and it was nice the car was washed after. Thank you! More

by LIZJANANGELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Michael Montijo, Maria Santoro, James Quinlan

Report | Print
Oct 28, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

October 14, 2025

Dealership Rating
Employee Rating

Service was quick and courteous as always. Dawn is always knowledgeable and gives me useful advice as usual. I'll be back for my next service. More

by howardluo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 14, 2025

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

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