Dawn Sullivan
Dawn Sullivan at Rallye Lexus

Dawn Sullivan | Page 2

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.8
102 Reviews

Hello everyone, my name is Dawn Sullivan. Just a little bit about myself – as a service advisor, I take great pride in elevating the guest experience. Treating every customer like a guest in our own home. As we say, "Lexus makes the cars, Rallye makes the difference." Feel free to contact me at (516) 629-7625.

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

4.8

102 Reviews

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102 Reviews of Dawn Sullivan

March 20, 2026

Dealership Rating
Employee Rating

Joanna is amazing. Thank you Joanna . Great experience at the dealership as well. Place was super clean, organized, and smelt good too. More

by Aeugene79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates , Michael Montijo

Mar 20, 2026

Rallye Lexus responded

Thank you for sharing this feedback. Joanna is pleased that your Lexus IS 350 service visit went smoothly and that our facility’s cleanliness and organization stood out. We look forward to welcoming you back. James Quinlan 516-676-8686

March 20, 2026

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Service was great fast easy the un understood my request i would definitely recommend l More

by JUDELOUIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Rallye Lexus responded

It’s great to hear our team handled your Lexus RX 350 service quickly and clearly, meeting your needs. Thank you for recommending us, and we look forward to assisting you again. James Quinlan 516-676-8686

March 03, 2026

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Thanks for the nice service. I wish the car wash had been open when I was there. More

by risagoldmd
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Rallye Lexus responded

Thanks, Risa, for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

March 01, 2026

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Dawn was very accommodating and the service team made sure all my concerns were addressed. My sales rep, Lauren, made sure i had a smooth buying experience and answered any questions I had during the pro More

by JKIM670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Hu

Mar 01, 2026

Rallye Lexus responded

Thank you for highlighting Dawn’s attentiveness and our service team’s dedication to addressing your concerns. We’re also glad Lauren guided you smoothly through your purchase. We’re happy your Lexus is running well and look forward to helping in the future. James Quinlan 516-676-8686

January 29, 2026

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Helpful courtesy clean knowledgeable honest Answer all questions to help you understand what is needed More

by GWOLFSON8375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates , Michael Montijo

Jan 29, 2026

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

January 10, 2026

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Dawn and the dealership are incredibly attentive. There was actually a problem upon completion of the work. Dawn zipped the car back to the shop and they corrected it. Dawn would not leave until I w More

by LUISELINDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

January 05, 2026

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Rallye Lexus is a 1st class dealership. Their service department is excellent. The service advisors are professional and knowledgeable. I recommend Rallye Kexus for quality service for y More

by corrbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

January 03, 2026

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Dawn was very helpful. Her communication was outstanding. The service department was great. I e had the car back for anbout a month now and it runs perfectly. Overall 10/10 More

by MICHELE17
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

December 26, 2025

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Don was great. She gave me a lot of information that I was unaware of about my new Lexus. Even the concierge driver was helpful and pointing out belts and whistles More

by bryan_terry34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo, Whoever drove the concierge car

Dec 26, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

December 25, 2025

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Employee Rating

Professional excellent service. Loved the video. Maria was super and extremely helpful took great care More

by bhk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

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