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Dawn Sullivan
97 Reviews
Hello everyone, my name is Dawn Sullivan. Just a little bit about myself – as a service advisor, I take great pride in elevating the guest experience. Treating every customer like a guest in our own home. As we say, "Lexus makes the cars, Rallye makes the difference." Feel free to contact me at (516) 629-7625.
Read moreDealership Experience
5 yrs, 8 mos
Industry Experience
5 yrs, 8 mos
Languages Spoken
English
97 Reviews
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97 Reviews of Dawn Sullivan
January 10, 2026
Dawn and the dealership are incredibly attentive. There was actually a problem upon completion of the work. Dawn zipped the car back to the shop and they corrected it. Dawn would not leave until I w There was actually a problem upon completion of the work. Dawn zipped the car back to the shop and they corrected it. Dawn would not leave until I was completely satisfied! More
by LUISELINDER
Verified Customer
January 05, 2026
Rallye Lexus is a 1st class dealership. Their service department is excellent. The service advisors are professional and knowledgeable. I recommend Rallye Kexus for quality service for y Their service department is excellent. The service advisors are professional and knowledgeable. I recommend Rallye Kexus for quality service for your Lexus. More
by corrbox
Other Employees Tagged: Joanna Oates, Mike Reidy, Maria Santoro, Dominic Strippoli, Adnan Baig, James Quinlan, John Tetta , Michael Montijo
January 03, 2026
Dawn was very helpful. Her communication was outstanding. The service department was great. I e had the car back for anbout a month now and it runs perfectly. Overall 10/10 Her communication was outstanding. The service department was great. I e had the car back for anbout a month now and it runs perfectly. Overall 10/10! More
by MICHELE17
December 26, 2025
Don was great. She gave me a lot of information that I was unaware of about my new Lexus. Even the concierge driver was helpful and pointing out belts and whistles She gave me a lot of information that I was unaware of about my new Lexus. Even the concierge driver was helpful and pointing out belts and whistles that I didn’t know I have. More
by bryan_terry34
Other Employees Tagged: Michael Montijo, Whoever drove the concierge car
December 25, 2025
Professional excellent service. Loved the video. Maria was super and extremely helpful took great care Loved the video. Maria was super and extremely helpful took great care More
by bhk
Other Employees Tagged: Joanna Oates, Mike Reidy, Maria Santoro, James Quinlan , Michael Montijo
December 20, 2025
All the service advisors are great. You won't find better advisors anywhere but at Rallye. You won't find better advisors anywhere but at Rallye. More
by wmdela
Other Employees Tagged: Joanna Oates, Mike Reidy, Maria Santoro , Michael Montijo
December 19, 2025
She's absolutely terrible at her job. She made someone else pay for my car, and there was no explanation or apology. Everyone in the office who handles payments makes mistakes, and they j She made someone else pay for my car, and there was no explanation or apology. Everyone in the office who handles payments makes mistakes, and they just shamelessly look on. More
by SIYEON1223
Other Employees Tagged: Mike Reidy , Michael Montijo
December 08, 2025
Great Dealership with Professional , knowledgeable and Caring staff. I would absolutely recommend Rallye Lexus to Friends and Family. Caring staff. I would absolutely recommend Rallye Lexus to Friends and Family. More
by MSADIGHPOUR1130
Other Employees Tagged: Mike Reidy, Paul Ok, Maria Santoro, James Quinlan , Michael Montijo
