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Dawn Sullivan
Dawn Sullivan at Rallye Lexus

Dawn Sullivan | Page 3

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.8
102 Reviews

Hello everyone, my name is Dawn Sullivan. Just a little bit about myself – as a service advisor, I take great pride in elevating the guest experience. Treating every customer like a guest in our own home. As we say, "Lexus makes the cars, Rallye makes the difference." Feel free to contact me at (516) 629-7625.

Dealership Experience

5 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Languages Spoken

English English

4.8

102 Reviews

Write a Review

102 Reviews of Dawn Sullivan

December 20, 2025

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Employee Rating

All the service advisors are great. You won't find better advisors anywhere but at Rallye. More

by wmdela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Maria Santoro , Michael Montijo

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Dec 20, 2025

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

December 19, 2025

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Employee Rating

She's absolutely terrible at her job. She made someone else pay for my car, and there was no explanation or apology. Everyone in the office who handles payments makes mistakes, and they j More

by SIYEON1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Reidy , Michael Montijo

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Dec 23, 2025

Rallye Lexus responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please don't hesitate to call me so we can discuss the matter. Thank you for your time, and hopefully, we can get to the bottom of this. James Quinlan Service Manager 516-629-7644

December 18, 2025

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Employee Rating

Great service and Dawn was extremely helpful in setting up my appointment and extremely courteous. More

by HMERIAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

December 10, 2025

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Employee Rating

Don was excellent was thorough in her explanation and giving me my options for maintenance. More

by JULIEPANNULLOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

December 08, 2025

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Employee Rating

Great Dealership with Professional , knowledgeable and Caring staff. I would absolutely recommend Rallye Lexus to Friends and Family. More

by MSADIGHPOUR1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Paul Ok, Maria Santoro, James Quinlan , Michael Montijo

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Dec 08, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

December 07, 2025

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Employee Rating

Good costumer service every one is good to the customer and they help u as best they can More

by NELSONVQ34N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Maria Santoro, James Quinlan , Michael Montijo

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Dec 07, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

December 03, 2025

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Employee Rating

I have been buying my cars from Raleigh Lexus for the last 25 years. They are the best. More

by VIG9899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Paul Ok, Dominic Strippoli, Adnan Baig, John Tetta

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Dec 03, 2025

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

November 25, 2025

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Employee Rating

My experience with the service team has been very positive. Joanna Oates was the last contact I had and she is very professional and efficient More

by leonardmandell357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Maria Santoro, James Quinlan , Michael Montijo

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Nov 25, 2025

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

November 20, 2025

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Employee Rating

“Fantastic service! The team did a great job servicing my car and made the whole process smooth and stress-free. I really appreciate the professionalism and attention to More

by NINAKRYSIUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 20, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

November 15, 2025

Dealership Rating
Employee Rating

I always leave satisfied Dawn kept me informed throughout and I felt that she was very thorough and helpful More

by lgraves9535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanna Oates, Mike Reidy, Maria Santoro, James Quinlan , Michael Montijo

Report | Print
Nov 15, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

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