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DeMarco Smith
DeMarco Smith at Sutton Ford

DeMarco Smith

Salesperson

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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3.8
6 Reviews
3.8

6 Reviews

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6 Reviews of DeMarco Smith

August 13, 2025

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Employee Rating

Very professional and courteous. DeMarco and Adam explained the process step by step and took the time to explain / address all my concerns. Great job ! More

by joec18342
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Mohammed

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Aug 13, 2025

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 13, 2025

Dealership Rating
Employee Rating

Terrible would recommend this dealership, liars, unprofessional, manipulators, con men. I was unfortunately unable to get honest service. More

by fog626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lester Parker, Adam Mohammed

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Aug 13, 2025

Sutton Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story.

July 26, 2025

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Employee Rating

Great customer service! ! Highly recommend! Took the time to make sure I got the car I really wanted & I love it! More

by ketienne0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Karen Ford, Eric Maymon, Willie Wright, Adam Mohammed

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Jul 26, 2025

Sutton Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 18, 2025

Dealership Rating
Employee Rating

Sutton Ford made sure that I didn't have to sweat. Everyone that I came in contact with took great care of me! More

by RSLee1993
Recommend Dealer
Yes

Other Employees Tagged: DeMarco Smith

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Jul 18, 2025

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2025

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Employee Rating

This dealership has been very helpful even when they have been very busy and have gone out of their way to be sure that I have been taken care of More

by Richardfetzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Karen Ford, Eric Maymon, Sheldon Joy, Mario Ratcliff, Joshua Abercrombie, Joseph Garner, George Dimitrakis, Adam Mohammed

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Jul 02, 2025

Sutton Ford responded

Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

June 20, 2025

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Employee Rating

They did everything that I ask, but they can do better. I didn't get two set of keys More

by David Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Mohammed

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Jun 24, 2025

Sutton Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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