Dean Anderson | Page 9

Outstanding service representative Dean Anderson. Bought my truck here new. Dean helps me keep it in great shape. Bought my truck here new. Dean helps me keep it in great shape. More

Report | Print

Dean is the best! Prompt, professional and always willing to help. Truly first class in a tough Prompt, professional and always willing to help. Truly first class in a tough More

Report | Print

My experience with Larry Miller Toyota has always been good. Customer service is always great! good. Customer service is always great! More

Report | Print

Excellent service, especially with Dean Anderson. Timely check in and check out. Nice overall dealership Timely check in and check out. Nice overall dealership More

Report | Print

Todd was awesome. I came in without a appointment for a damaged tire and my vehicle was repaired with replacement tire in about an hour. Thanks for your help I came in without a appointment for a damaged tire and my vehicle was repaired with replacement tire in about an hour. Thanks for your help More

Report | Print

We have been going to Toyota for a few years now, because at one point we had two Toyota’s. Now, we have just one and we have been taking this one every time it needs an oil change and they always do a Great at one point we had two Toyota’s. Now, we have just one and we have been taking this one every time it needs an oil change and they always do a Great job. And, a Great price. 😊 More

Report | Print

Service department not good, at all. I (Not a mechanic and certainly not a Toyota mechanic) found out with 30 minutes of online research that I had a Valet key and it can not be used to I (Not a mechanic and certainly not a Toyota mechanic) found out with 30 minutes of online research that I had a Valet key and it can not be used to make extra keys. Well, I bought a Sequoia that only had 1 key and it was a Valet key. I also learned that locksmiths with the right software can clone the key so it works. So I call Larry Miller Toyota and they tell me they can and I told them twice it was a Valet key and they told me they could make another key for me. I drop it off and ask them to let me know if it will go over $200 and 2 hours later I have to ask how much longer it would be (they quoted 1.5 hours). It turns out they can not make a spare key, but they did program the FOB that I already programed myself and never asked them to do anything to and they charged me $325 for essentially cutting a key I bought in the parts department and it will open the doors, but not start the darn car. Their solution was to extort me for $1500 for an new ECU. I have heard Toyota service is great, but these clowns don't know a thing about Toyotas if it took them 2 hours to figure out want a dope like me could figure out in 30 minutes of web browsing, that is a very bad sign. Toyota service is BY FAR the most clueless bunch of yahoos I've dealt with. I guess it is good that they are reliable because you don't want to deal with these thieves. Buy a Mazda, their mechanics know what they are doing at least. Save $325 and 2 hours of your life and find someone else to do the work you need done. More

Report | Print

Always good customer service with Dean Anderson and no issues with maintenance/repairs on either of my Priuses. issues with maintenance/repairs on either of my Priuses. More

Report | Print

The scheduled maintenance of my car was fast, accurate and on time as it is usually. and on time as it is usually. More

Report | Print

So thankful for Austin at Larry Martin Toyota who took great care of my parents in purchasing their new car. He was fair, patient and caring - taking the time to explain all the features of the car to the great care of my parents in purchasing their new car. He was fair, patient and caring - taking the time to explain all the features of the car to them. And thank you to Dean - their Service Advisor for always being so trustworthy and honest as they serviced their 17yr old car to the end of its life. Having people who look out for your parents as though they are their own is priceless. More

Report | Print