Dean Farnum
Dean Farnum at Gervais Ford
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Dean Farnum | Page 2

Service Manager

Gervais Ford

5 Littleton Rd
Ayer, MA 01432

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5.0
80 Reviews
5.0

80 Reviews

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80 Reviews of Dean Farnum

February 25, 2020

Dealership Rating
Employee Rating

Great dealership with excellent service. I have serviced my Lincoln MKX for years at Gervais. I use the Quick Lane for minor service and Mike is knowledgeable and always helpful. Mike Gervais and team are a More

by Lumberguy88
Recommend Dealer
Yes

Other Employees Tagged: Mike Gould, Mike Gervais, Elizabeth Sasse , Tracy Rust

February 20, 2020

Dealership Rating
Employee Rating

I bought my F-150 there and had some of my service done there. Even though they weren't the least expensive for putting in my remote starter I felt that they had the most experience for the job and if some More

by Brian
Recommend Dealer
Yes

Other Employees Tagged: Mike Gervais

February 20, 2020

Dealership Rating
Employee Rating

Recall and water pump replacement I had an appt. for 7:00am and my car didn't go in till 1:30 and was not ready till after noon the next day. I was given a rental for Tues into Wed. More

by Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 23, 2020

Gervais Ford responded

We regret to hear your service took longer than expected, Henry. We would like the chance to talk to you further so please do call us at (978) 772-6600 at your earliest convenience. We hope to hear from you.

January 08, 2020

Dealership Rating
Employee Rating

Wonderful. No only were they responsive, but they suggested alternatives that would be most cost effective. Never going anywhere else to fix our Ford! Love Dean More

by ABurke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 02, 2020

Dealership Rating
Employee Rating

Great business and good people, except for one girl who I don’t know her name, other than that, very satisfied! Dean Farnum was the best! More

by rpago07
Recommend Dealer
Yes

January 01, 2020

Dealership Rating
Employee Rating

I have been buying and having my cars serviced at Gervais for more than 50 years and have never been less than satisfied. I recommend Gervais to friends. They go above and beyond what most dealerships do. More

by Celia
Recommend Dealer
Yes

December 27, 2019

Dealership Rating
Employee Rating

One of the.best family owned dealerships around. They go out of there way to make sure that you're satisfied with all of the services they performed. More

by Matt.berube
Recommend Dealer
Yes

Other Employees Tagged: John Delaney, Mike Gervais , Mathew Rosenlund

Dec 30, 2019

Gervais Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 31, 2019

Dealership Rating
Employee Rating

I’ve been doing business with Gervais since 1993, they always treat me right with sales service and parts. Nice to deal with a family owned local business. More

by Dave
Recommend Dealer
Yes

Other Employees Tagged: Bill Adamson, Mike Gervais, John Gervais , Mathew Rosenlund

October 24, 2019

Dealership Rating
Employee Rating

Good service and great people to do business with. When I have a problem, I just call either service or Quick-Lane and they are ready to help me. More

by George Matthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 22, 2019

Dealership Rating
Employee Rating

easy to deal with, friendly sales staff. Kevin was help full in making the deal move along smoothly, he has a great attitude. I have been very happy with the deal I made and will tell friend More

by Andy C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Gould, Lou Cummings , Kevin McNamara

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