Dean Marco | Page 6

Fred Martin Superstore responded

Elise, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Tricia, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jim, Richard and Dean, we hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

Fred Martin Superstore responded

We are sorry to hear you had a negative experience and have forwarded your review to management to look into the situation. We do apologize for the issues with your son's vehicle and it looks like our team is currently assisting you. If you have any questions or concerns, do not hesitate to give us a call at 330-753-4444 and ask to speak with your service advisor or service manager. You can also email us at fmcares@fmcars.com. Thank you..

Fred Martin Superstore responded

Hi, we are sorry your experience here has been less than 5-Stars and have forwarded your review to management. Our team do apologize for not keeping you informed, and unfortunately we do not have any rentals to offer currently. We understand you frustration and do hope we are able to assist you further. If you have any questions or concerns, do not hesitate to give our Service Manager Taylor Black a call at 330-753-4444 or email us at fmcares@fmcars.com. Thank you.