Dean Pontrelli | Page 3

This is the first time I’ve brought my car in for service, a helpful technician showed me where to pull the car in, another got me squared away. Everyone so kind and efficient. I was told the fix wou service, a helpful technician showed me where to pull the car in, another got me squared away. Everyone so kind and efficient. I was told the fix would take about 1 1/2 hrs and that was exactly right. More

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Fantasize service! Polite and super fast! Will definitely be back! No issues and everything was addressed Polite and super fast! Will definitely be back! No issues and everything was addressed More

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Dealership always provides exceptional service. I would never go to any other MB dealer for my car. I would never go to any other MB dealer for my car. More

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Convenient, quick analysis, loaner car during service. Washed and vacuumed car as an extra perk. Washed and vacuumed car as an extra perk. More

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Great service department with an outstanding staff. Love working with Dean. He is knowledgeable and always has a smile on his face. Love working with Dean. He is knowledgeable and always has a smile on his face. More

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Overall good service maybe improving the waiting time for an advisor will be gladly appreciated an advisor will be gladly appreciated More

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Fast, friendly service for my ML450. Sensitive to my needs. Dean volunteered to look into whether or not I could buy another prepaid maintenance plan. needs. Dean volunteered to look into whether or not I could buy another prepaid maintenance plan. More

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The usual professional service and efficiency we've come to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return. to expect. Consistency. Prompt. Knowledgeable. What more can you ask for. Highly recommended and we will return. More

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Excellent communication and the work performed was excellent. Everything was well organized and don’t professionally excellent. Everything was well organized and don’t professionally More

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Service department at this dealership is excellent. All work done in a timely manner, I was set up with a courtesy car for use while car was worked on. Kept in loop via text on cars progress. My car was work done in a timely manner, I was set up with a courtesy car for use while car was worked on. Kept in loop via text on cars progress. My car was spotless when I picked it up. Dean Pontrelli and John Nikolich took care of me and answered all my questions all of the way thru my visit. I would recommend this dealership to everyone. More

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