Mo Attia

Purchasing my 2024 Lexus ES 300h from Shottenkirk Desert Lexus was such a good experience in every way possible! I was so excited when I saw the Lexus I was purchasing, in person. What a wonderful f Lexus was such a good experience in every way possible! I was so excited when I saw the Lexus I was purchasing, in person. What a wonderful find it was! I had been looking for just the right car for quite a long time! The dealership is beautiful and, once inside, the ambiance is calm and serene. My encounters with Ari, Sean, Axel and Mo were all very pleasant. Thank you, all, for making this car buying experience as easy as it was! 😊 More

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Everyone at Desert Lexus was amazing. They made the process so easy and enjoyable, I cant recommend them enough. Fausto was patient and so helpful and Deanna was amazing with getting me They made the process so easy and enjoyable, I cant recommend them enough. Fausto was patient and so helpful and Deanna was amazing with getting me the numbers I was looking for and Mo was just as wonderful. I cant say enough good things about the process and every single person who helped me More

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Very friendly and they will work with you to take your dream car home. And very attentive and professional. dream car home. And very attentive and professional. More

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Desert Lexus is a fantastic dealership with great inventory, professional staff, and awesome customer service. I have gotten three vehicles over the last nine years and look forward to the continued inventory, professional staff, and awesome customer service. I have gotten three vehicles over the last nine years and look forward to the continued awesome relationships. More

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A complete turnaround! We leased a UX seven years ago from the old location and although all went well during the lease, we wound up selling it and making a profit during We leased a UX seven years ago from the old location and although all went well during the lease, we wound up selling it and making a profit during the Covid shortage. Lexus at that time didn’t have an all electric vehicle so we switched to Hyundai/Genesis. What a difference seven years makes! Lexus is now located on highway 111 in a new massive structure. Sales, Service, Delivery, Lot areas are beautiful! Clean! Organized! You are greeted with a pleasant “How may I direct you to the proper agent?” , … or “Is there a way I can make your visit more pleasant?” No worriers of being mobbed by three or four staff members trying to make a sale. Sales staff are dressed comfortable, yet professional. Managers are presented in business attire. Service staff are designated in uniforms or identifying attire. ALL, and I mean ALL, greeted or acknowledged me with a smile, a nod, a hello, so I never felt ignored. Axel Perez and Bryan Sanchez were my sales staff. There were two because I was in a rush and only wanted to see and sit in the RZ350e. (I had already done research from several sources and narrowed down to Cadillac Optiq, Genesis GV60, and TheRZ350e.). Cadillac had a lot of goodies but dealership and reliability is sketchy. Genesis I already have and the new one has fewer standard options for more money and seat/steering gauges always seem uncomfortable to me. Soooo….Two days later I came back for a test drive, and original salesman was off, Axel allowed me to familiarize myself physically with the RZ, drove 2 miles, detailed answers and demonstrations in a shaded area. No pressure. It was always about making a perfect fit! Range or speed?… range. Sunroof no sunroof?… no. Color, price, etc? AND-THERE IT WAS! Now it’s time for finance. Lease, Finance, Buy? Great bonus specials. 3000 lease, 4500 0% finance. 6000 buy. 1000 military bonus. Greg Dominguez and Sean Marchese showed pros and cons. I chose lease. (It all depends on your needs, wants, and abilities.) Mo Attia gladly showed numbers and went over contract in finance office while turning chatter into laughter. Mindy Menjivar (Floor Manager) Delivered my vehicle, since Axel was helping another Lexus delivery, and she was both thorough and delightful. Service had detailed interior and exterior perfectly. The Ether Silver-Blue color is spectacular! Setting up Wi-Fi, app, users, etc. took about half an hour and it was well worth the time. So, there it is. I came prepared, I knew what I wanted, I was willing to listen. My Two experiences with Shottenkirk Desert Lexus. First time was very good. Second time was Great! More

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Salespeople were great, service department very disappointing, as usual, I regret buying here, never again disappointing, as usual, I regret buying here, never again More

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Gabriel was an excellent salesperson and provided great customer service. Sales Manager was also excellent and even your Finance person Mo was great. customer service. Sales Manager was also excellent and even your Finance person Mo was great. More

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I recently purchased a 2023 Lexus RX 350, and I couldn’t be happier with my experience! From start to finish, the team at Lexus made the entire process easy, enjoyable, and stress-free. Everyone was prof be happier with my experience! From start to finish, the team at Lexus made the entire process easy, enjoyable, and stress-free. Everyone was professional, friendly, and knowledgeable. They took the time to answer all of my questions and made sure I felt comfortable and confident with my purchase. The customer service was truly exceptional, and I never felt pressured at any point. I absolutely love my RX 350—it is beautiful, comfortable, and drives like a dream. Purchasing this vehicle has been one of the best car-buying experiences I’ve ever had. Thank you to the entire Lexus team for your outstanding service and for helping me find the perfect vehicle. I highly recommend this dealership to anyone looking for a luxury vehicle and a first-class customer experience! More

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Excellent service and accommodation and attitude Recommend the wonderful car Appreciate the price and trade in value and loan attitude Recommend the wonderful car Appreciate the price and trade in value and loan More

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From beginning to end, smooth, transparent and easy. Team was friendly and helpful when I walked onto the lot. Team was friendly and helpful when I walked onto the lot. More

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