Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
612 Reviews
4.8

612 Reviews

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612 Reviews of Deborah Johns

May 06, 2025

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Employee Rating

We have been treated well and with courtesy. Everything was presented in terms of cost and time. We will return! More

by randal.hallford
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

May 06, 2025

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Deborah is the best customer service person I have ever met she does everything to make sure things are fine with customer and text she goes above and beyond I believe and I thank God for her we need more More

by camellagee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell

May 04, 2025

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Employee Rating

I called Deborah from the side of the road with a flat tire, she immediately checked to make sure that my tires were in stock and told me to come anytime that day and she’d get me taken care of. On arriva More

by harley_F_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

April 26, 2025

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Employee Rating

The wait was long this past time. ..and I made an appointment ahead of time, so was a little surprised. Also, I had a little less communication than I normally experience when I am the More

by kathanie1l
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Apr 28, 2025

Lawton Kia responded

Thank you for sharing your experience, kathanie1l! We’re sorry to hear about the longer wait and reduced communication this time. We’ll make sure to improve on those areas for your next visit. We’re glad everything went well overall and appreciate your continued trust in our service!

April 24, 2025

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Everyone that I have dealt with has been very professional and have great people skills. More

by vjp2007johnson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Lawton Kia responded

Thank you! We're so glad to hear that—our team takes pride in being professional and personable. Appreciate your feedback!

April 22, 2025

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Employee Rating

Lawton Kia always takes excellent cate of my car service needs. The staff is friendly, caring, professional, and genuinely care for the customer. More

by TM_ROWE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell

Apr 23, 2025

Lawton Kia responded

Thank you so much! We’re thrilled to hear our team continues to meet your needs with care and professionalism. We truly appreciate your loyalty!

April 19, 2025

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Employee Rating

Good service. Sometimes the wait is long but overall good experience. Very nice staff and efficient. More

by kynsigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

Apr 21, 2025

Lawton Kia responded

Thanks, Kynsigray! We appreciate your patience and are glad to hear you had a good experience overall. We’ll keep working to make your visits even better!

April 19, 2025

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Employee Rating

Friendly staff and helpful for the most part. Communication needs to step up. I called finance about 2 months ago and left voicemail, have yet to receive a call back. I know an organization gets More

by Froggs3500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Lawton Kia responded

Thanks for your feedback, Froggs3500. We're glad you found the staff friendly and helpful, and we apologize for the lack of follow-up from finance. We completely agree—communication is key—and we’ll work on improving that.

April 15, 2025

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Employee Rating

Very nice people, fast service and very knowledgeable. The work done on my car was fast More

by joel.a.azpeitia
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell , Allen!!!!!!!!

Apr 16, 2025

Lawton Kia responded

Thank you, Joel! We’re glad to hear you had a fast and positive experience with our team. We appreciate your kind words!

April 13, 2025

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Employee Rating

Easy to find. And Fast work. And I will be back thank you very much 😊 More

by LNJQUADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Lawton Kia responded

Thank you, LNJQUADE! We’re glad everything was quick and easy—see you next time! 😊

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