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Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns | Page 7

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
375 Reviews
4.8

375 Reviews

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375 Reviews of Deborah Johns

March 07, 2024

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Employee Rating

Great Service Always Friendly No hesitation on my part concerning returning for future work on my cars. More

by drifter
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Mar 07, 2024

Lawton Kia responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with us. We look forward to assisting you with any future car needs you may have.

March 05, 2024

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I had a great experience they took care all my needs in a timely manner, overall great service More

by Flowers
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

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Mar 07, 2024

Lawton Kia responded

Thank you, Flowers! We're thrilled to hear that you had a great experience with us and that we were able to meet your needs in a timely manner. If you ever need assistance in the future or have any questions, feel free to reach out. We're here to help!

March 05, 2024

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Excellent service! Very professional and knowledgeable!!! I recommend Kia Service to anyone wanting great service! More

by DubLee
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Mar 07, 2024

Lawton Kia responded

Thank you, DubLee! We're delighted to hear that you had an excellent experience with our service team. Your recommendation means a lot to us. If you ever need anything else or have any questions, don't hesitate to reach out. We're here for you!

March 04, 2024

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Everyone was so polite and Deborah was the best at answering all questions I had. I was 99% satisfied. The 1% comes from them asking if I wanted a complimentary vacuum done. I needed it badly and I wa More

by kellymb_82
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Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

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Mar 04, 2024

Lawton Kia responded

Thank you for your feedback, Kellymb_82! We're glad to hear that everyone was polite and that Deborah provided excellent service in answering your questions. We apologize for the oversight regarding the complimentary vacuum and appreciate your understanding. We'll make sure to address this issue internally. If you have any further questions or need assistance, feel free to reach out.

March 03, 2024

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Employee Rating

The dealership received my car in a timely manner, was very accommodating with making my appointment, and the service went well.. More

by tomanke
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

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Mar 04, 2024

Lawton Kia responded

Thank you for your feedback, Tomanke! We're pleased to hear that your experience with our dealership was timely, accommodating, and that the service went well. If you have any further questions or need assistance in the future, don't hesitate to reach out.

March 03, 2024

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She is very nice, professional, catered to my options in a Kia. Explained everything. Very helpful and easy to talk to More

by Carolholson580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Schulz, Miguel Olivero, Amanda Luttrell , Rebecca Archuletta

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Mar 04, 2024

Lawton Kia responded

Thank you for your feedback, Carolholson580! We're glad to hear that our team member was nice, professional, and helpful during your visit to discuss Kia options. If you have any further questions or need assistance, feel free to reach out.

February 29, 2024

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Getting new radio. I was early she brought me right in and made sure I did not need anything. It was about an hour. More

by hubbardjenny506
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

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Feb 29, 2024

Lawton Kia responded

Thank you for sharing your experience with us, Jenny! We're glad to hear that you were promptly accommodated and taken care of during your visit for the new radio installation. Your satisfaction is important to us, and we appreciate your feedback. If you have any further needs or questions in the future, don't hesitate to reach out. Safe travels with your upgraded radio!

February 29, 2024

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Very informative and communicated. .my far seems to be fixed and riding fine so I don't have any complaints More

by Ashleywilliams1005
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

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Feb 29, 2024

Lawton Kia responded

Thank you for your feedback, Ashley! We're pleased to hear that you found our service informative and effective. Ensuring your car is running smoothly is our goal, and we're glad to hear that everything seems to be fixed. If you have any questions or concerns in the future, don't hesitate to reach out. Safe travels!

February 29, 2024

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Simply great all the way throughout! Everything was simple and easy, always is. Thank you! More

by ChenzoFamily
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

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Mar 01, 2024

Lawton Kia responded

We're thrilled to hear that your experience with us was simply great from start to finish! Making things simple and easy for our customers is always our goal. Thank you for choosing Lawton Kia!

February 29, 2024

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This service center is always very outgoing and helping no matter what issues I come in for and they always keep me posted More

by AMY_P0421
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

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Feb 29, 2024

Lawton Kia responded

Hi Amy! We're thrilled to hear that you consistently have positive experiences with us. Keeping you informed and providing top-notch service are our top priorities. If you ever have any further questions or concerns, feel free to reach out. We appreciate your continued trust in our service center!

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