Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns | Page 8

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
353 Reviews
4.8

353 Reviews

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353 Reviews of Deborah Johns

February 01, 2024

Dealership Rating
Employee Rating

Deborah is great. Big asset to your company. From stat to finish she had me. More

by goyoart1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Lawton Kia responded

Thank you, goyoart1957! We appreciate your kind words about Deborah and are thrilled to hear that she had you covered from start to finish. She's a valuable asset to our team, and we're fortunate to have her. If you ever need further assistance or have additional feedback, feel free to reach out. Your satisfaction is our priority!

February 01, 2024

Dealership Rating
Employee Rating

I can always count on Lawton Kia to meet my needs. They give excellent service and are always welcoming. More

by Sdhale1979
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Feb 05, 2024

Lawton Kia responded

Thank you, Sdhale1979! We appreciate your trust in Lawton Kia and are delighted to hear that we consistently meet your needs. Providing excellent service and a welcoming environment is our priority. If there's anything specific you ever need or if you have further feedback, please don't hesitate to let us know. We look forward to continuing to serve you!

January 31, 2024

Dealership Rating
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Helpful people really dynamic. Always recommend this place to others people because they have great services More

by Kouakoumikael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Lawton Kia responded

We appreciate your five-star rating, Kouakoumikael. Thank you for trusting our team with your vehicle needs. Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need assistance in the future or have friends looking for great services, feel free to reach out or send them our way.

January 31, 2024

Dealership Rating
Employee Rating

I feel like they are trying to make things right. And trying to fix my car. They still have it though More

by hburleson4979
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Feb 01, 2024

Lawton Kia responded

Thank you for your understanding. We appreciate your patience as we work to make things right and address the issues with your car. If you have any questions or concerns during this process, please don't hesitate to reach out. We are committed to resolving the issues and ensuring your satisfaction.

January 31, 2024

Dealership Rating
Employee Rating

Professional and very polite She explained everything that was going on with my car and kept me updated More

by TERRYADAMS1966
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Feb 01, 2024

Lawton Kia responded

Thank you for your kind words, Terry! We're delighted to hear that you had a professional and polite experience with us. Keeping you informed about your car's status is important to us, and we're glad we could meet your expectations. Let us know if we can be of further assistance.

January 30, 2024

Dealership Rating
Employee Rating

It was quick and easy. Very polite and helpful. Highly recommended. The service was excellent. More

by rupertdankowski
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Feb 01, 2024

Lawton Kia responded

Rupert, we're thrilled to hear that your experience was quick, easy, and that our team was very polite and helpful. We appreciate your recommendation and are pleased to know you found the service excellent. If you ever need assistance in the future, don't hesitate to reach out. We look forward to serving you again!

January 30, 2024

Dealership Rating
Employee Rating

Miguel has wonder customer service and he took great care of me. Thank you much! More

by susiegonzalez0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero

Feb 01, 2024

Lawton Kia responded

Thank you for your kind word, Susie! We're delighted to hear that Miguel provided you with wonderful customer service and took great care of you. Your satisfaction is our priority, and we appreciate your feedback. If you ever have more questions or need assistance, feel free to reach out. Thank you for choosing Lawton Kia with your vehicle needs.

January 27, 2024

Dealership Rating
Employee Rating

Great exrerience I was informed of What my vehicle needed. she was not pushy and was able To answer all my questions. More

by JEFF_LANDOLFI
Recommend Dealer
Yes

Other Employees Tagged: Deborah Johns

Jan 29, 2024

Lawton Kia responded

Thank you, Jeff! We're delighted to hear about your great experience. Providing informative and non-pushy service is our goal. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your feedback!

January 24, 2024

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Employee Rating

Great customer service and customer support by everyone involved.in getting the car fixed perfectly More

by hollylat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

Jan 24, 2024

Lawton Kia responded

Hi Hollylat. We're thrilled to hear that you received great customer service and support while getting your car fixed. If you ever need assistance in the future, don't hesitate to reach out. Safe travels!

January 24, 2024

Dealership Rating
Employee Rating

The experience of the mechanics are very limited when it comes to certain vehicles not properly identifying the right parts needed to correct the issue with my vehicles. I also experience multiple pricing c More

by sterling.thomas99
Recommend Dealer
No

Other Employees Tagged: Deborah Johns

Jan 29, 2024

Lawton Kia responded

Hi Sterling.thomas99. Thank you for sharing your feedback, and we apologize for any challenges you faced during your recent visit. We would like to clarify that the part we suggested was the correct one; however, it seems there might have been a misunderstanding. The part you brought in did not align with the specifications of your vehicle. Your insights are valuable, and we are committed to using them to enhance our services. If we can be of further assistance, please do not hesitate to give us a call.

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