Deborah Johns
Deborah Johns at Lawton Kia

Deborah Johns | Page 77

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
802 Reviews
4.8

802 Reviews

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802 Reviews of Deborah Johns

February 17, 2023

Dealership Rating
Employee Rating

Always polite and nice to me every time I show up, fast and efficient, BUT when asked if they can vacuum my car, the back is never done, only the front. More

by roldaker1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero

Feb 20, 2023

Lawton Kia responded

Thank you for sharing your experience, Roldaker1012. We appreciate your business and look forward to your next visit.

February 16, 2023

Dealership Rating
Employee Rating

Outstanding service department! They always go over the inspection sheet with me and let me know what needs to be done. More

by danfrazier0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero , Frank Seitz

Feb 17, 2023

Lawton Kia responded

Thank you for sharing your experience, Dan! We are pleased to hear our service department exceeded your expectations. Let us know if we can be of further assistance.

February 13, 2023

Dealership Rating
Employee Rating

Always timely service with friendly input. Waiting area has no complaints from me. Keep up the good work! More

by upkalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Lawton Kia responded

Thank you! We appreciate your business and look forward to your next visit.

February 09, 2023

Dealership Rating
Employee Rating

Service is always wonderful. I’m always greeted with “good morning” or “good afternoon” depending on the time of day. They also do free wash and vacuum when I take my car for an More

by lisaa.leed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2023

Lawton Kia responded

Thank you for sharing your experience, Lisaa! We appreciate you business and look forward to your next visit.

February 09, 2023

Dealership Rating
Employee Rating

You’ll did a great job thank you for your help my wife was really happy that all the work you did worked out great More

by myers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero , Frank Seitz

Feb 10, 2023

Lawton Kia responded

We appreciate you taking a moment to share your experience, Myers0. We look forward to your next visit. Have a wonderful day!

February 09, 2023

Dealership Rating
Employee Rating

Dealership was very prompt, I received my car back clean. Very thankful for that. Also kept me updated. More

by christinawilliams30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero , Frank Seitz

Feb 10, 2023

Lawton Kia responded

Thank you, Christina. Let us know if we can be of further assistance. Have a great weekend!

February 05, 2023

Dealership Rating
Employee Rating

The dealership was clean and the patrons were very knowledgeable about the service that was being preformed on the vehicle. More

by dmims6591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Lawton Kia responded

Thank you for sharing your experience, Dmims6591! We appreciate your business and look forward to your next visit.

February 03, 2023

Dealership Rating
Employee Rating

Car looks great. Repair was finished in the promised timeframe. Great customer service. Thank you very much! More

by gilandkathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero , Frank Seitz

Feb 03, 2023

Lawton Kia responded

We appreciate your kind words, Gilandkathy. Thank you for trusting Lawton Kia with your vehicle needs.

February 02, 2023

Dealership Rating
Employee Rating

I work from home n have trouble getting up there. They have gone the extra mile for me 3 times! They pick my car up do its FREE oil change n 360 inspection. Washed my car n vaccuumed it out! Sent me More

by lacy84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci , Terri helped me a lot

Feb 03, 2023

Lawton Kia responded

We appreciate your business, Lacy! Thank you for trusting our team with your vehicle needs. Let us know if we can be of further assistance.

February 02, 2023

Dealership Rating
Employee Rating

Y'all didn't stand behind, Y'all agreement an did a half a** job on the things supposed to get done. More

by Kcamacho1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Olivero

Feb 10, 2023

Lawton Kia responded

Hello, Kcamacho1961. We are sorry that your experience wasn't up to your expectations. Please give us a call so we can discuss this further. We are not happy until you are happy so we would like to make this right. Our number is (580) 215-6330.

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