Deborah Judy
Deborah Judy at Villages Subaru

Deborah Judy

Reception

Villages Subaru

8730 U.S. 441
Leesburg, FL 34788

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4.6
47 Reviews
4.6

47 Reviews

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47 Reviews of Deborah Judy

January 20, 2026

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Employee Rating

Lots of paperwork. Hard to buy a car, not easy. Too msny sales involved...give prospect to just one petson as point of contact. More

by jamestiago19
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 21, 2026

Villages Subaru responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, James, and hopefully, we can get to the bottom of this.

December 21, 2025

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they did a very good job and I was informed and keep up to date on the progress, not sure of the name of the people I delt with More

by kjk5106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Villages Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 10, 2025

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Other than the service center and the salesman who showed up the cars who were great the everyone who anything to do financial paperwork was very deceitful and almost unreachable didn’t honor their we reject More

by qibalanced
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vegas Harley, Joshua Gonzalez, Rodrick RJ Robinson , Katie Cockrell

Dec 10, 2025

Villages Subaru responded

Hello, and thank you for taking the time to share your experience with us. First and foremost, I sincerely apologize for the frustration, delays, and breakdowns in communication you described. This is not the level of service we aim to provide, and I appreciate you bringing it to our attention. I’m glad to hear you were happy with your vehicle, our salesperson, and the service team, but it is clear we fell short on the business and contract follow-up. Your comments highlight areas for improvement, particularly in responsiveness, transparency, and the timely resolution of paperwork and refunds. I want to review your situation personally, ensure all concerns are fully resolved, and use your experience as a training opportunity for our team to prevent this from happening again. Please get in touch with me directly so I may assist you: RJ Robinson General Sales Manager Villages Subaru (352) 805-4807 | rrobinson@villagessubaru.com Thank you again for your feedback. We are committed to doing better, and I appreciate the opportunity to learn from your experience. RJ Robinson, GSM Villages Subaru

December 06, 2025

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I have used this dealer for service on my 99 Subaru for 8 years and the great service is why I decided to get my 2025 Crosstrek here. More

by sjadams1985
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Fraticelli, Michael Keegan Jr , Katie Cockrell

Dec 06, 2025

Villages Subaru responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Villages Subaru!

December 05, 2025

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Good service deal with online coupon. Work down was great. Communication and video while service being completed was appreciated. More

by JOHN.DRAWEC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Rudge

Dec 05, 2025

Villages Subaru responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2025

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Always helpfull, timely, attentive, with a positive attitude and pleasant demeanor. Fantastic service center. Five star all the way More

by kharpert1
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Recommend Dealer
Yes

November 11, 2025

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They were busy so I understand the 2 hour wait for an oil change. The videos they sent were very helpful, however they removed my anti-glare coating on my rearview mirror so there’s no way for me to fix that More

by edoty7
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Recommend Dealer
No

October 25, 2025

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This is my 4th car from them. Always a great experience❤️. Got what I wanted no hassle More

by angel33024
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Gonzalez , Katie Cockrell, Tommy Cribbs

September 26, 2025

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Best dealer for Leesburg ladylake and The Villages and wild wood if you have a suburu car they have coupons for oilchanges tires and so much more,I love those guys over there More

by beliakoelewijn
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Fraticelli , Katie Cockrell

September 08, 2025

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Service team is always fair and polite. I travel an hour and ignore two Subaru dealers that are closer just to have my car serviced here. They're awesome! More

by JRSTREYLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brailyn Cronin, Chris Rodriguez , Katie Cockrell

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